Calling from Another Device

Calling from Another Device Using the PortSIP ONE App

The PortSIP ONE desktop app lets you manage contacts and initiate calls while using another device, such as your mobile phone or desk phone, to place and receive the actual call.

For example, if you prefer to make calls on your desk phone, you can route all outgoing calls from the PortSIP ONE app to that device with just a few clicks, allowing you to work in the way that suits you best.

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Enable Calling from Another Device

To enable and use another device for outbound calls:

1. Click the Settings icon in the left-hand menu.

2. Select Application.

3. Enable Calling from another device.

4. Click Apply to save your changes.

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Connect to a Device

1. Click the Connect to a device icon in the PortSIP ONE title bar.

2. A list of currently available devices will be displayed.

3. Select the device you want to use for outbound calls. A confirmation message appears, indicating that all outbound calls will now be initiated from the selected device.

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Expected Behavior

• After a device is selected, all outgoing calls initiated from the PortSIP ONE app will be placed using that device.

• If the selected device becomes unavailable or goes offline, an error message will appear when you attempt to place a call.

• To switch devices, click the Connect to a device icon again and select a different device.

• To stop using another device, deselect the currently connected device.