Sign in to PBX
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Once installed, you can log in using the username and password or by scanning the QR code, or SSO.
The PortSIP ONE app makes logging in effortless by using a QR code. Please follow the below steps to process.
If the SMTP server has been configured in PortSIP PBX by the tenant manager, the PBX will automatically email the account information and QR code to the extension user upon successful extension creation.
As a tenant manager or normal extension user, you can also manually access and manage QR codes by following these steps:
Sign in to the PBX web portal as the tenant manager.
Navigate to Call Manager > Users to list all users.
Select a user by either clicking Edit or double-clicking their name.
The user’s QR code will be displayed. To refresh the QR code, click on it.
Within the Extension tab of a user’s settings, there are two QR code configuration options:
Preferred transport for QR code:
This dropdown menu lets you specify the preferred transport protocol (e.g., TCP, UDP) for the QR code. When scanning the QR code to register with the PBX, the PortSIP ONE app will prioritize this setting.
Generate a QR Code with the network interface below:
Use this option to designate the Outbound Proxy Server for the PortSIP ONE app when scanning the QR code to log in to the PBX.
Important Note: If you modify the PBX IP address or adjust either of the above options, you must refresh the QR code by clicking on it to ensure the updated configuration is applied.
The PortSIP ONE app makes logging in effortless by using a QR code. On the PortSIP ONE login page, tap the QR code icon located in the upper right corner, then scan the QR code provided by the PBX. The app will log in automatically.
Once you have configured the Microsoft 365 integration and synced Microsoft 365 users with PortSIP PBX users, you can log into the PortSIP ONE app using your Microsoft 365 credentials.
Ensure your tenant has successfully configured the Microsoft 365 integration.
Verify that the users have been properly synced and provisioned to PortSIP PBX.
Launch the PortSIP ONE app: Open the PortSIP ONE app.
Enter Connection Information:
On the login page, enter your tenant’s SIP domain and the PBX IP address or hostname/domain.
Click the Next button to proceed.
SSO Authentication via Microsoft 365:
If the Microsoft 365 integration is configured correctly, the PortSIP ONE app will detect your tenant and display the Microsoft 365 logo (as shown in the screenshot below).
Click on the Sign in with Microsoft 365 button to initiate the authentication process.
Login to Microsoft 365:
A browser window will automatically open, directing you to the Microsoft 365 portal.
Enter your Microsoft 365 username and password to sign in.
After successfully logging into Microsoft 365, the PortSIP ONE app will automatically log you into the PortSIP PBX.
You can manually input user details in the PortSIP ONE app to log in to the PortSIP PBX. In this example, we assume the following configurations:
The PortSIP PBX and SBC are installed on a server with:
Public IP: 66.175.221.120
Private IP: 192.168.1.72
The PBX web domain uc.portsip.cc resolves to the PBX server’s public IP: 66.175.221.120.
The PBX is configured with the following transport protocols in the SBC:
UDP on port 5060
TLS on port 5061
TCP on port 5063
WSS on port 5065
A tenant has been created with the SIP domain set as test.io.
Based on these configurations, after signing in to the PBX as the system administrator, you will see a page similar to the screenshot below.
At the PortSIP ONE login window, provide the following details:
SIP Domain: Enter the tenant's SIP domain. For this example, the SIP domain is test.io.
Server Address: Enter the PBX server's IP address or web domain:
If logging in from the internet, use the public IP (66.175.221.120).
If logging in from a LAN, use the private IP (192.168.1.72).
Alternatively, you can enter the web domain (uc.portsip.cc) instead of the IP address.
Click Next after entering this information. If the details are correct, the next window will prompt you to enter user credentials.
In the user information window, provide the following:
Username: Enter the username of the extension user. Note that this is not the extension number, but the designated username.
Password: Enter the password for the extension user. This is not the extension password, but the user’s account password.
Click the Sign In button to complete the login process. The PortSIP ONE app will successfully log in to the PortSIP PBX.
