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Configuring VoIP Innovations IP Authentication Trunk

Before proceeding with the next steps, you need to purchase a DID on the VoIP Innovations platform.

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Configure a VoIP Innovations IP Authentication Trunk in PortSIP PBX

Before proceeding, ensure that you have purchased at least one DID on the VoIP Innovations platform.

VoIP Innovations must be configured as an IP-Based Trunk at the PortSIP PBX System Administrator level. Once configured, the trunk can be shared with one or more tenants, and DIDs can be assigned through a DID Pool.

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Step 1: Create the IP-Based Trunk

  1. Sign in to the PortSIP PBX Web Portal as a System Administrator.

  2. From the left-hand menu, navigate to: Call Manager > Trunks

  3. Click Add to open the trunk type menu.

  4. Select IP Based Trunk.

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Step 2: Configure Basic Trunk Settings

  1. Enter the trunk details:

    • Name Enter a friendly name for the trunk (for example, VoIP Innovations Trunk).

    • Brand Select VoIP Innovations.

  2. Click Next.

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Step 3: Configure Trunk Options

  1. Review the trunk options and adjust settings as needed.

  2. Configure the following field if required:

    • Max Concurrent Calls Defines the maximum number of simultaneous calls PortSIP PBX can establish using this trunk. Set this value according to your capacity planning and service agreement with VoIP Innovations.

Best Practice Keep all other options at their default values unless you have specific requirements provided by VoIP Innovations.

  1. Click Next.

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Step 4: Assign the Trunk to Tenants and Configure the DID Pool

  1. Select one or more tenants to grant access to this trunk.

  2. Configure the DID Pool to assign VoIP Innovations numbers to tenants.

Important

  • Each DID can be assigned to only one tenant.

  • A tenant can use only the DIDs in its assigned DID Pool to:

    • Create inbound rules

    • Create outbound rules

    • Configure outbound caller ID for extensions

DID Pool Format Examples

The DID Pool can include:

  • A single number

  • Multiple individual numbers

  • A range of numbers

  • A combination of ranges and individual numbers

  1. Click OK to save the configuration.

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Expected Result

  • The VoIP Innovations trunk is created successfully.

  • In the trunk list, the trunk status displays as Online. (for IP-Based Trunks, the status always shows Online).

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Next Steps

The Vonage IP Authentication Trunk is now ready for use.

You can proceed to:

  • Configure outbound call routing rules

  • Configure inbound DID routing

  • Assign outbound caller IDs

Refer to the next guide section: Configuring inbound and outbound calls.

PreviousPurchase a DID on VoIP Innovations PlatformNextConfiguring Outbound & Inbound Calls

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