# How to Activate License key?

The license key you purchase from PortSIP is **shared between PortSIP PBX and PortSIP SBC**.\
After receiving the license key, you must activate it separately on each system.

***

### Activating the License Key for PortSIP PBX

#### Prerequisites

* System Administrator access to the PortSIP PBX Web Portal
* A valid PortSIP license key

#### Step-by-Step Instructions

1. **Sign in to the PBX Web Portal**\
   Log in to the PortSIP PBX Web Portal as the **System Administrator**.
2. **Open the License page**\
   Navigate to:\
   **Advanced > License**
3. **Enter the license key**
   * Paste the license key into the **License Key** field.
   * Click **OK**.
4. **Verify license activation**
   * Wait approximately **10 seconds**, then refresh the page.
   * The license status should display as automatically provisioned.

#### Expected Outcome

* The PortSIP PBX license is successfully activated and applied.
* Licensed features and capacity become available immediately.

***

### Activating the License Key for PortSIP SBC

#### Prerequisites

* Administrator access to the PortSIP SBC Web Portal
* The same valid PortSIP license key used for PBX

#### Step-by-Step Instructions

1. **Sign in to the SBC Web Portal**\
   Log in to the PortSIP SBC Web Portal as the **Administrator**.
2. **Open the License settings**\
   Navigate to:\
   **Settings > Advanced**
3. **Enter the license key**
   * Paste the license key into the **License Key** field.
   * Click **OK**.
4. **Verify license activation**
   * Wait approximately **10 seconds**, then refresh the page.
   * The license should appear as **automatically provisioned**.

#### Expected Outcome

* The PortSIP SBC license is successfully activated.
* SBC functionality operates according to the licensed capacity.


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