Speed Dial 8 allows users to assign up to eight frequently dialed numbers—including long or hard-to-remember numbers—to single-digit speed codes. Users can then place calls by dialing the speed code instead of the full number.
Speed codes use single digits from 2 to 9.
Each speed code can be associated with:
Internal or external phone numbers
Emergency numbers (for example, 911)
Service numbers (for example, 611 for customer support)
Ways to Program Speed Dial 8
Users can configure Speed Dial 8 using either of the following methods:
Feature Access Codes (FAC)
This section focuses on configuration through the Web Portal.
Configuring Speed Dial 8 in the Web Portal
For Tenant Administrators
Sign in to the PBX Web Portal as a Tenant Administrator.
Navigate to Call Manager > Users.
Select the target extension and click the Speed Dial 8 tab.
Assign phone numbers to the desired speed codes (2–9).
For Extension Users
Sign in to the PBX Web Portal as an extension user.
Click the Speed Dial 8 tab.
Configure your personal speed dialing settings.
Configuring Speed Dial 8 Using Feature Access Codes (FAC)
You can also configure Speed Dial 8 by dialing Feature Access Codes (FAC) directly from a phone or client app. This method allows quick setup without accessing the Web Portal.
Set Up a Speed Dial Code
To program speed dial code 5 for the phone number 12345678:
From your phone or app, dial: *74512345678
Follow the voice prompts provided by the PBX.
The system confirms whether the configuration was successful.
After setup, you can place the call by simply dialing 5, and the PBX will automatically dial 12345678.
Modify an Existing Speed Dial Code
To change the number assigned to speed dial code 5 to 0033125:
The PBX replaces the previously stored number for code 5 with the new number.
Delete a Speed Dial Code
To delete the number assigned to speed dial code 5:
The PBX clears the stored number for code 5.
