# Rebranding PortSIP PBX, SBC

PortSIP PBX and PortSIP SBC include a simple but powerful **Rebranding** add-on that lets you customize the Web Portal (and related user-facing experiences) to match your company identity.

With this add-on, you can customize:

* Product name
* Company name
* Website link
* Logo
* Favicon
* Theme
* User-Agent string (PBX and SBC)
* WebRTC, Windows, and mobile apps
* IP phone templates
* Email notification templates

***

### Rebranding PortSIP PBX

#### Customize the User-Agent

You can change the **User-Agent** used by PortSIP PBX in SIP messages.

1. Sign in to the PortSIP PBX Web Portal using **System Admin** credentials.
2. Go to: **Advanced > Settings**
3. On the **General** page, locate the **User Agent** field.
4. Enter the User-Agent string you want to use, then save your changes.

***

#### Customize Company Branding (Name, Product, Links, Logo)

1. Sign in to the PortSIP PBX Web Portal using **System Admin** credentials.
2. Go to: **Advanced > Settings**
3. Open the **Rebranding** tab.
4. Update the following fields as needed:

* Web Portal Title
* Website Link
* Support Link
* Company Name
* Product Name
* Logo
* Favicon
* Theme
* Login page footer text (bottom text)

> ❗**Best Practice**\
> Upload a logo and favicon that match each theme’s color palette. This helps ensure your branding looks consistent across the Web Portal and the WebRTC client.

<figure><img src="/files/dS2TIbqZrNNTew6OxI0R" alt=""><figcaption></figcaption></figure>

***

#### Customize IP Phone Templates

PortSIP PBX allows you to customize **IP phone templates** to deliver a branded provisioning experience for supported devices.

Refer to: [Custom IP Phone Template](/portsip-communications-solution/portsip-pbx-administration-guide/4-phone-device-management/custom-ip-phone-template.md)

***

#### Customize Email Notification Templates

PortSIP PBX supports customizable **email notification templates** (for example, voicemail, password reset, and system alerts).

Refer to: [Configuring Email Notifications](/portsip-communications-solution/portsip-pbx-administration-guide/31-configuring-email-notifications/customizing-email-templates.md)

***

### Rebranding PortSIP SBC

#### Customize the User-Agent

You can change the **User-Agent** used by PortSIP SBC in SIP messages.

1. Sign in to the PortSIP SBC Web Portal.
2. Go to: **Settings > Advanced**
3. In the **User Agent** field, enter the User-Agent string you want to use, then save your changes.

***

#### Customize Company Branding (Name, Product, Links, Logo)

1. Sign in to the PortSIP SBC Web Portal.
2. Go to: **Settings > Rebranding**
3. Update the following fields as needed:

* Web Portal Title
* Website Link
* Support Link
* Company Name
* Product Name
* Logo
* Favicon
* Theme
* Login page footer text (bottom text)

> ❗**Best Practice**\
> Upload a logo and favicon that match each theme’s color palette. This provides a consistent branded experience in the Web Portal and the WebRTC client app.

<figure><img src="/files/fioTmHvDFQnjQrcb8Kc8" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.portsip.com/portsip-communications-solution/tutorials/rebranding-portsip-pbx-sbc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
