Call Park

Manage call park functions.

Retrieve call park server

get

Retrieve call park server information.

Authorizations
Responses
200
OK
application/json
get
GET /api/call_park HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "enabled": true,
  "extension_number": "text",
  "recall_to": "USER_ONLY",
  "recall_time": 300,
  "recall_ring_group_time": 300,
  "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "prompt_file_name": "text",
  "prompt_file_size": 0,
  "prompt_file_url": "/api/blobs/WexWdABcd5D4PDgzTKV3gAAAEu00WcK"
}

Update call park server

post

Update call park server

Authorizations
Body
enabledbooleanOptional

Enable call park server or not.

extension_numberall ofOptional

Extension number used by call park server.

string · min: 3 · max: 64Optional

The extension number.

Pattern: [0-9]{3,64}
recall_tostring · enumOptional

Select how the park server forwards the call when the parked call is not picked up in the Recall Time. The forwarding destination can be an extension or a ring group. Can be either:

  • USER_ONLY:
  • USER_FIRST_THEN_RING_GROUP:
  • RING_GROUP_ONLY:

When set to USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY, ring_group_id must also be specified.

Possible values:
recall_timeinteger · int32 · min: 60 · max: 900Optional

Set how long the call can be parked on the park server, in seconds. After this time, the park server needs to forward the call to the preset extension or ring group according to the settings. The default value is 300 seconds, the minimum value is 60 seconds, and the maximum value is 900 seconds.

Default: 300
recall_ring_group_timeinteger · int32 · min: 60 · max: 900Optional

Set how long the call can be parked on the park server, in seconds. If the call is not picked up after this time, the park server needs to forward the call to the preset ring group according to the settings. The default value is 300 seconds, the minimum value is 60 seconds, and the maximum value is 90 seconds.

Default: 300
ring_group_idall ofOptional

The unique ID of ring group. Select a Ring Group as the Recall destination. Only valid when the value of recall_to is USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
prompt_file_idall ofOptional

The unique ID of the file.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200
OK
post
POST /api/call_park HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 200

{
  "enabled": true,
  "extension_number": "text",
  "recall_to": "USER_ONLY",
  "recall_time": 300,
  "recall_ring_group_time": 300,
  "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "prompt_file_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}
No content

List call park groups

get

List call park groups

Authorizations
Query parameters
filterstringOptional

Use the filter query parameter to retrieve just a subset of a collection.

searchstringOptional

Use the search query parameter to restrict the results of a request to match a search criterion.

orderbystringOptional

Use the orderby query parameter to specify the sort order of the items returned from server.
The default order is ascending order.

skipinteger · int32Optional

Use the skip query parameter to set the number of items to skip at the start of a collection.

Default: 0
topinteger · int32 · min: 1 · max: 100Optional

Use the top query parameter to specify the page size of the result set.

Default: 100
Responses
200
OK
application/json
get
GET /api/call_park_groups HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "count": 100,
  "items": [
    {
      "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "name": "text",
      "recall_to": "USER_ONLY",
      "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
    }
  ]
}

Create a call park group

post

Create a new call park group.

Authorizations
Body
namestring · min: 1 · max: 64Optional

The name of call park group

recall_tostring · enumOptional

Select how the park server forwards the call when the parked call is not picked up in the Recall Time. The forwarding destination can be an extension or a ring group. Can be either:

  • USER_ONLY:
  • USER_FIRST_THEN_RING_GROUP:
  • RING_GROUP_ONLY:

When set to USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY, ring_group_id must also be specified.

Possible values:
ring_group_idall ofOptional

The unique ID of ring group. Select a Ring Group as the Recall destination. Only valid when the value of recall_to is USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
201
Created call park group
application/json
post
POST /api/call_park_groups HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 82

{
  "name": "text",
  "recall_to": "USER_ONLY",
  "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}
{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}

Retrieve a call park group

get

Retrieves details of a call park group.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200
OK
application/json
get
GET /api/call_park_groups/{id} HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "name": "text",
  "recall_to": "USER_ONLY",
  "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}

Update an call park group.

post

Update an call park group.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Body
namestring · min: 1 · max: 64Optional

The name of call park group

recall_tostring · enumOptional

Select how the park server forwards the call when the parked call is not picked up in the Recall Time. The forwarding destination can be an extension or a ring group. Can be either:

  • USER_ONLY:
  • USER_FIRST_THEN_RING_GROUP:
  • RING_GROUP_ONLY:

When set to USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY, ring_group_id must also be specified.

Possible values:
ring_group_idall ofOptional

The unique ID of ring group. Select a Ring Group as the Recall destination. Only valid when the value of recall_to is USER_FIRST_THEN_RING_GROUP or RING_GROUP_ONLY.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200
Updated call park group
post
POST /api/call_park_groups/{id} HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 82

{
  "name": "text",
  "recall_to": "USER_ONLY",
  "ring_group_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}
No content

Delete a call park group

post

Delete a call park group.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
204
No Content
post
POST /api/call_park_groups/{id}/destroy HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

No content

List call park group members

get

Retrieve a collection of call park group members.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200
OK
application/json
get
GET /api/call_park_groups/{id}/members HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "items": [
    {
      "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "name": "text",
      "display_name": "text",
      "extension_number": "text"
    }
  ]
}

Add call park group member

post

Add user member into call park group.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
extension_numberstring · min: 3 · max: 64Required

The extension number.

Pattern: [0-9]{3,64}
Responses
200
OK
post
POST /api/call_park_groups/{id}/members/{extension_number} HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

No content

Delete call park group member

post

Delete a call park group member.

Authorizations
Path parameters
idall ofRequired

The unique ID of call park group.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
extension_numberstring · min: 3 · max: 64Required

The extension number.

Pattern: [0-9]{3,64}
Responses
204
No Content
post
POST /api/call_park_groups/{id}/members/{extension_number}/destroy HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

No content
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