PortSIP Knowledge Base
  • PortSIP Communications Solution
    • What is PortSIP?
    • The Advantages of PortSIP PBX vs. Other PBXs
    • Cloud PBX Empowering Service Providers
    • Simplifying Unified Communications with WebRTC and SIP
    • What is CPaaS? Communications Platform as a Service Explained
    • UCaaS is Unified Communications as a Service
    • PortSIP PBX Administration Guide
      • Overview
      • PortSIP Security Features
      • Summary of Changes
      • Before Started
      • 1 Installation of the PortSIP PBX
        • Installation of PortSIP PBX v22.x
          • Install PortSIP PBX on Linux
          • Install PortSIP IM Server on Linux
          • Install PortSIP PBX on Windows
          • Upgrade to the Latest Version Within v22.x on Linux
          • Upgrade to the Latest v22.x on Windows
          • Upgrade v16.x to the Latest v22.x on Linux
        • Installation of PortSIP PBX v16.x
          • Upgrade to the Latest v16.x Release
      • 2 Configuring the PortSIP PBX
      • 3 Tenant Management
        • Password and Sign-In Security
      • 4 Phone Device Management
        • Managing Phones
        • Auto Provisioning Security
        • Custom IP Phone Template
        • Bulk Importing Users and Auto Provisioning IP Phones
        • Zero Touch Provisioning Phones
        • Provision Phone Using PnP
        • PnP Auto Provisioning IP Phone Multicast Debug
        • Provision Phone Using RPS
        • Provision Phone Using DHCP Option 66
        • Provision Phone Using TFTP
        • Provisioning Cisco 79xx IP Phones
        • Provision Fanvil DECT IP Phones
        • Provision Yealink DECT IP Phones
        • Provision SNOM DECT IP Phones
        • Configuring Private RPS Account
      • 5 User Management
        • Users
        • How to Configure the Endpoints?
        • User Groups
        • DND and Automatic Callback
        • Speed Dial 8
        • Speed Dial 100
      • 6 Transport Management
      • 7 Trunk Management
        • Configuring SIP Trunk
        • Handle Outbound Calls Through SIP Trunk
      • 8 Call Route Management
        • Configuring Inbound Rule
        • Configuring Outbound Rule
      • 9 Configuring PortSIP SBC
        • Topology
        • Summary of Changes
        • Installation PortSIP SBC v11.x
        • Installation PortSIP SBC v10.x
        • Configuring PortSIP SBC for WebRTC
        • Upgrade to the Latest v11.x Release
        • Upgrade to the Latest v10.x Release
      • 10 Configuring SBC for MS Teams
        • Architecture
        • Configuring Microsoft Teams
        • Configuring SBC and PBX
        • Configure an SBC for Multiple Tenants
      • 11 Deploy the SBC Cluster
      • 12 Configuring Virtual Receptionist
        • Managing Virtual Receptionist
        • Visual IVR Editor Guide
        • Direct Inward System Access (DISA)
      • 13 Configuring Ring Group
      • 14 Call Parking
        • PortSIP Call Parking Feature
        • Using Call Parking Feature
        • Using Enhanced Call Park on Fanvil IP Phones
        • Using Enhanced Call Park on Yealink IP Phones
        • Using Enhanced Call Park on Grandstream IP Phones
        • Using Enhanced Call Park on SNOM IP Phones
        • Using Enhanced Call Park on Dinstar IP Phones
        • Using Enhanced Call Park on Htek IP Phones
      • 15 Shared Voicemail
      • 16 Call Queue
        • Configuring Call Queue
        • Configuring Queue Callback
        • Agent States and Work Modes
        • Skills-Based Routing
        • Silent Monitoring
        • Wallboards
      • 17 Roles and Permissions
      • 18 E164 Number Processing
      • 19 Billing
      • 20 CDR and Call Recordings
        • CDR
        • Call Recordings
        • CDR Field Descriptions
      • 21 Call Reports
      • 22 Dealers
      • 23 Feature Access Codes
      • 24 Call Pickup
      • 25 Meetings
        • Joining a Meeting with the Invite Link
      • 26 Hot Desking
      • 27 STIR/SHAKEN
        • Configuring STIR/SHAKEN
      • 28 Digital Engagement Channels
        • SMS Channel
        • WhatsApp Channel
        • Manage SMS/WhatsApp Message Conversations
      • 29 Integrations
        • Microsoft 365 Integration
        • Google Workspace Integration
      • 30 Office Hours and Holiday Schedule
        • Configuring Office Hours and Holiday Schedule
        • Routing Calls Based on Office Hours and Holidays
      • 31 Configuring Email Notifications
      • 32 Night Mode
      • PBX and SIP Trunk using PortSIP SBC
      • SIP Header Manipulation
      • Rebranding PortSIP PBX, SBC
      • System Service Extension Numbers
      • Certificates for TLS/HTTPS/WebRTC
        • Preparing TLS Certificates
        • Update Certificates
      • Backup and Restore: An Essential Guide
        • Backup and Restore PortSIP PBX
        • Backup and Restore PortSIP SBC
      • Storing Into AWS S3
      • Storing Into Azure Blob Storage
      • Trace Server - A Better Way to Monitoring SIP Messages and QoS for PortSIP PBX
    • Configuring SIP Trunks
      • QuestBlue SIP Trunk
        • Purchase a DID on QuestBlue Platform
        • Configuring QuestBlue IP Authentication Trunk
        • Configuring QuestBlue Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • QuestBlue SMS Integration
      • Twilio SIP Trunk
        • Purchase a DID on the Twilio
        • Configuring Twilio Register Based Trunk
        • Configuring Twilio Interconnect Trunk
        • Configuring Outbound & Inbound Calls
        • Twilio SMS Integration
      • Telnyx SIP Trunk
        • Purchase a DID on Telnyx Platform
        • Configuring Telnyx IP Authentication Trunk
        • Configuring Telnyx Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Telnyx SMS Integration
      • Vonage SIP Trunk
        • Purchase a DID on Vonage Platform
        • Configuring Vonage IP Authentication Trunk
        • Configuring Vonage Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Vonage SMS Integration
      • VoIP.ms SIP Trunk
        • Purchase a DID on VoIP.ms
        • Configuring VoIP.ms Register Based Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP.ms SMS Integration
      • Voxtelesys SIP Trunk
        • Purchase a DID on Voxtelesys Platform
        • Configuring Voxtelesys IP Authentication Trunk
        • Configuring Voxtelesys Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Voxtelesys SMS Integration
      • Wavix SIP Trunk
        • Purchase a DID on Wavix Platform
        • Configuring Wavix IP Authentication Trunk
        • Configuring Wavix Digest Trunk
        • Configuring Outbound & Inbound Calls
        • Wavix SMS Integration
      • VoIP Innovations SIP Trunk
        • Purchase a DID on VoIP Innovations Platform
        • Configuring VoIP Innovations IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP Innovations SMS Integration
      • Bandwidth SIP Trunk
        • Purchase a DID on Bandwidth Platform
        • Configuring Bandwidth IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Bandwidth SMS Integration
      • Flowroute SIP Trunk
        • Purchase a DID on Flowroute Platform
        • Configuring Flowroute IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Flowroute SMS Integration
      • Gamma SIP Trunk
      • Aire Networks SIP Trunk
      • VoiceMeUp SIP Trunk
        • Configuring VoiceMeUp Trunk
        • VoiceMeUp SMS Integration
    • PBX Cluster (v22.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
    • High Availability (v22.x)
      • High Availability and Sclability On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
        • Scaling Servers On-Premise for High Availability
        • Scaling SBC On-Premise for High Availability
        • Scaling IM Server On-Premise for High Availability
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installation
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for High Availability
    • PBX Cluster(v16.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
      • Configuring Cluster Servers for High Availability
    • High Availability (v16.x)
      • High Availability for On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installations
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for HA
    • PortSIP UCaaS
    • FAQ
      • Troubleshooting Call Issues
      • How to Activate License key?
      • What File Format Is Required for PortSIP PBX Prompt?
      • What is the Multi-Tenant PBX?
      • Is the PortSIP PBX built on Asterisk, FreeSwitch?
      • What is the SBC?
      • What is the PBX? Features, Benefits
      • What is Direct Inward Dialing (DID)?
      • What is the DID Pool?
      • What are IP Phones Work with PortSIP PBX?
      • Hardware Specifications
      • How to Adjust the REST API Rate Limit?
      • SIP Status Code of Response
      • What is SIP ALG and Why You Need to Disable It?
      • Essential Factors for Choosing a Could PBX Solution
      • Migrate from legacy FCM APIs to HTTP v1 for Android Push Notifications
      • PortSIP SDK License Agreement
      • PortSIP Software End-User License Agreement
  • Apps Guides
    • PortSIP ONE Desktop App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Click to Call
      • Calling from Another Device
      • Change Your Call Queue Status
    • PortSIP ONE Mobile App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Change Your Call Queue Status
    • PortSIP Softphone
  • DEVELOPING WITH PORTSIP
    • Getting Started
    • Calling APIs
      • User Manual for Windows
      • User Manual for iOS
      • User Manual for Android
      • User Manual for macOS
    • REST APIs
      • Version 22.2
        • Get Started
          • Schema
          • Authentication and Authorization
          • HTTP verbs
          • Summary Representations
          • Resource ID
          • Query Options Overview
          • Detailed representations
          • Timezones
          • API Response
          • Error Handling
          • Resource Synchronization
          • Personal Contacts Synchronization
        • Authentication
        • Administrations
        • Extensions
        • Authentication
        • Tenants
        • Call Queues
        • Billing
        • CTI
        • Call Sessions
        • Call Detail Records
        • Conference
        • Contact
        • Emergency Numbers
        • Extensions
        • Files
        • Blobs
        • Trunks
        • Inbound Rules
        • Outbound rules
        • Virtual Receptionists
        • Media Server
        • MOH
        • Automatic Callback
        • Auto Provisioning
        • Push Notification
        • Ring Groups
        • Shared Voicemails
        • Security
        • Feature Access Codes
        • Voicemails
        • Call Park
        • Call Pickup
        • Hot Desking
        • External Message
        • Notification
        • Troubleshooting
        • Microsoft 365
        • Models
      • Version 22.1
        • About
        • API reference
          • Info
          • Login
            • By microsoft
          • Logout
          • Network
          • Sbc
            • Token
              • Destroy
          • Im
            • Token
              • Destroy
          • Dealers
            • Password
            • Destroy
          • Mobile push
            • Destroy
          • Ip filters
            • Destroy
            • Export
          • Transports
            • Destroy
            • Status
          • Tenants
            • Switch
            • Dealers
              • Destroy
            • Destroy
          • Tenant
            • Status
            • Notification
              • Test email
            • Password policy
            • Billing
            • Balance
            • Custom headers
          • Conference servers
            • Status
            • Destroy
          • Media servers
            • Status
            • Destroy
          • License
          • Key
          • Brand
          • Dealer
            • Status
            • Username
            • Password
          • Roles
            • Destroy
          • User
            • Password
            • Extension password
            • Profile
            • Status
            • Presence
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Cdrs
              • Sync tokens
                • Diff
            • External messages
            • Recordings
              • Destroy
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
            • Meetings
              • Destroy
              • Status
              • Mute
              • Unmute
              • Lock
              • Unlock
              • Start
              • Stop
              • Start recording
              • Stop recording
              • Participants
                • Layout
                • Invite
                • Mute
                • Unmute
                • Chairman
                • Position
                • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Contacts
              • Favorite
              • Unfavorite
              • Destroy
              • Sync tokens
                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
            • Ring groups
            • Business contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
            • Extension contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
          • Users
            • Profile
            • Password
            • Extension password
            • Role
            • Ms365 binding
              • Destroy
            • Destroy
            • Status
              • Destroy status
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Call queues
              • Agent
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
          • Extension numbers
          • Groups
            • Destroy
            • Members
              • Destroy
          • Voicemails
            • Set read
            • Set unread
            • Destroy
          • Recordings
            • Destroy
          • Call queue servers
            • Status
            • Destroy
          • Call queues
            • Status
            • Destroy
            • Waiting
              • Pickup
            • Agents
          • Exclusive numbers
            • Destroy
            • Call queues
              • Agents
              • Destroy
            • Export
          • Vip numbers
            • Destroy
            • Export
          • Call queue blacklisted numbers
            • Destroy
            • Export
          • Call queue blacklist prompts
          • Sessions
            • Directly
            • Hold
            • Unhold
            • Refer
            • Attended refer
            • Destroy
          • Conference rooms
            • Destroy
            • Status
            • Mute
            • Unmute
            • Lock
            • Unlock
            • Start recording
            • Stop recording
            • Participants
              • Layout
              • Invite
              • Mute
              • Unmute
              • Chairman
              • Position
              • Destroy
            • Recordings
              • Destroy
              • Set read
              • Set unread
          • Contacts
            • Destroy
            • Export
          • Emergency numbers
            • Destroy
          • Files
            • Destroy
          • Blobs
            • Uploads
              • Append
              • Complete
              • Status
              • Destroy
          • Inbound rules
            • Destroy
            • Export
          • Moh server
            • Musics
              • Destroy
          • Monitor
          • Monitor groups
            • Destroy
            • Members
              • Destroy
            • Managers
              • Destroy
          • Call park
          • Call park groups
            • Destroy
            • Members
              • Destroy
          • Call pickup groups
            • Destroy
            • Members
          • Voicemail
          • Acb
          • Outbound rules
            • Destroy
            • Export
            • Applied groups
              • Destroy
          • Phone models
          • Phones
            • Reprovision
            • Assignee
            • Reboot
            • Reject
          • Dect phone models
          • Dect phones
            • Destroy
            • Members
          • Providers
            • Status
            • Destroy
            • Export
            • Assignees
              • Destroy
          • Ring groups
            • Agents
            • Destroy
          • Shared voicemails
            • Destroy
            • Voicemails
              • Set read
              • Set unread
              • Destroy
            • Greetings
              • Enable
              • Disable
              • Destroy
          • Holidays
            • Destroy
          • Allowed country codes
          • Disallowed codes
            • Destroy
            • Export
          • Blacklisted numbers
            • Destroy
            • Export
          • Call rates
            • Destroy
            • Export
          • Ivr servers
            • Status
            • Destroy
          • Ivrs
            • Status
            • Destroy
            • Action urls
              • Destroy
          • Hotdesking
            • Status
            • Logout
            • Destroy
          • Sms
            • Destroy
          • Whatsapp
            • Destroy
          • Cdrs
          • Calllogs
          • External messages
          • Call reports
            • Destroy
          • Completed call reports
            • Destroy
          • Feature access codes
          • Default email templates
          • Custom email templates
          • Audit logs
          • Event logs
          • Ms365
            • Certificate
            • Users
          • Google
          • Admin
            • Status
            • Username
            • Password
            • Settings
            • Notification
              • Test email
            • Ms365
              • Certificate
            • Google
          • Templates
            • Phones
              • Destroy
        • Specification
      • Version 22.0
        • About
        • API reference
          • Info
          • Login
            • By microsoft
          • Logout
          • Network
          • Sbc
            • Token
              • Destroy
          • Im
            • Token
              • Destroy
          • Dealers
            • Password
            • Destroy
          • Mobile push
            • Destroy
          • Ip filters
            • Destroy
            • Export
          • Transports
            • Destroy
            • Status
          • Tenants
            • Switch
            • Dealers
              • Destroy
            • Destroy
          • Tenant
            • Status
            • Notification
            • Password policy
            • Billing
            • Balance
            • Custom headers
          • Conference servers
            • Status
            • Destroy
          • Media servers
            • Status
            • Destroy
          • License
          • Key
          • Brand
          • Dealer
            • Status
            • Username
            • Password
          • Roles
            • Destroy
          • User
            • Password
            • Extension password
            • Profile
            • Status
            • Presence
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Cdrs
              • Sync tokens
                • Diff
            • Recordings
              • Destroy
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
            • Meetings
              • Destroy
              • Status
              • Mute
              • Unmute
              • Lock
              • Unlock
              • Start
              • Stop
              • Start recording
              • Stop recording
              • Participants
                • Layout
                • Invite
                • Mute
                • Unmute
                • Chairman
                • Position
                • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Contacts
              • Favorite
              • Unfavorite
              • Destroy
              • Sync tokens
                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
            • Ring groups
            • Business contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
            • Extension contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
          • Users
            • Profile
            • Password
            • Extension password
            • Role
            • Ms365 binding
              • Destroy
            • Destroy
            • Status
              • Destroy status
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Call queues
              • Agent
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
          • Extension numbers
          • Groups
            • Destroy
            • Members
              • Destroy
          • Voicemails
            • Set read
            • Set unread
            • Destroy
          • Recordings
            • Destroy
          • Call queue servers
            • Status
            • Destroy
          • Call queues
            • Status
            • Destroy
            • Waiting
              • Pickup
            • Agents
          • Exclusive numbers
            • Destroy
            • Call queues
              • Agents
              • Destroy
            • Export
          • Vip numbers
            • Destroy
            • Export
          • Call queue blacklisted numbers
            • Destroy
            • Export
          • Call queue blacklist prompts
          • Sessions
            • Directly
            • Hold
            • Unhold
            • Refer
            • Attended refer
            • Destroy
          • Conference rooms
            • Destroy
            • Status
            • Mute
            • Unmute
            • Lock
            • Unlock
            • Start recording
            • Stop recording
            • Participants
              • Layout
              • Invite
              • Mute
              • Unmute
              • Chairman
              • Position
              • Destroy
            • Recordings
              • Destroy
              • Set read
              • Set unread
          • Contacts
            • Destroy
            • Export
          • Emergency numbers
            • Destroy
          • Files
            • Destroy
          • Blobs
            • Uploads
              • Append
              • Complete
              • Status
              • Destroy
          • Inbound rules
            • Destroy
            • Export
          • Moh server
            • Musics
              • Destroy
          • Monitor
          • Monitor groups
            • Destroy
            • Members
              • Destroy
            • Managers
              • Destroy
          • Call park
          • Call park groups
            • Destroy
            • Members
              • Destroy
          • Call pickup groups
            • Destroy
            • Members
          • Voicemail
          • Acb
          • Outbound rules
            • Destroy
            • Export
            • Applied groups
              • Destroy
          • Phone models
          • Phones
            • Reprovision
            • Assignee
            • Reboot
            • Reject
          • Dect phone models
          • Dect phones
            • Destroy
            • Members
          • Providers
            • Status
            • Destroy
            • Export
            • Assignees
              • Destroy
          • Ring groups
            • Agents
            • Destroy
          • Shared voicemails
            • Destroy
            • Voicemails
              • Set read
              • Set unread
              • Destroy
            • Greetings
              • Enable
              • Disable
              • Destroy
          • Holidays
            • Destroy
          • Allowed country codes
          • Disallowed codes
            • Destroy
            • Export
          • Blacklisted numbers
            • Destroy
            • Export
          • Call rates
            • Destroy
            • Export
          • Ivr servers
            • Status
            • Destroy
          • Ivrs
            • Status
            • Destroy
            • Action urls
              • Destroy
          • Hotdesking
            • Status
            • Logout
            • Destroy
          • Sms
            • Destroy
          • Whatsapp
            • Destroy
          • Cdrs
          • Call reports
            • Destroy
          • Completed call reports
            • Destroy
          • Feature access codes
          • Default email templates
          • Custom email templates
          • Audit logs
          • Event logs
          • Test email
          • Ms365
            • Certificate
            • Users
          • Admin
            • Status
            • Username
            • Password
            • Settings
            • Notification
          • Templates
            • Phones
              • Destroy
        • Specification
      • Authentication
      • Accessing CDRs and Recordings
    • Call Control APIs
    • Messaging APIs
      • Protocol
      • API Examples
    • WSI: Pub/Sub
    • Webhook Events
      • Registering a Webhook
      • Receiving Events via a Webhook
      • Event Reference
    • Mobile Push Notifications
      • How Do Push Notifications Work with PortSIP PBX?
      • Integrating the Push Notifications in Native iOS APP
      • Integrating the Push Notifications in Android APP
  • PBX v12.x (EOL)
    • PortSIP PBX v12.x is EOL
    • High Availability
      • PortSIP PBX High Availability
      • UCaaS High Availability
      • Deploy the PortSIP PBX HA on AWS
      • Deploy PortSIP PBX HA for CentOS
      • Deploy PortSIP PBX HA for Ubuntu
      • Migrate the HA data
    • Push Notifications
      • How do push notifications work with PortSIP PBX?
      • Implement the PUSH notifications in Xamarin iOS APP with PortSIP PBX 12.x
      • Implement the PUSH notifications in native iOS APP with PortSIP PBX 12.x
      • Implement PUSH notifications in Android APP with PortSIP PBX 12.x
      • Implement PUSH notifications in Xamarin Android APP with PortSIP PBX 12.x
    • Tutorials
      • REST API Examples
      • Trace server - A Better Way to Debug PortSIP UC
      • Setup SSL Certificates for HTTPS/WebRTC
      • Going Real-Time with PortSIP PBX Pub/Sub
      • Upgrade PortSIP PBX for offline
      • PortSIP UC Architecture
      • PortSIP PBX Features
      • PortSIP Security Feature
      • Hardware Specifications
      • Setup PortSIP PBX for Linux
      • Upgrade PortSIP PBX
      • Upgrade PortSIP PBX v12.x to the v12.8.7
      • Add Extended Media Server
      • Store the recording files to AWS S3
      • Configure Notifications for Kubernetes
      • Rebranding PortSIP PBX
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On this page
  1. DEVELOPING WITH PORTSIP
  2. REST APIs
  3. Version 22.2

Tenants

PreviousAuthenticationNextCall Queues

Manage your tenants. Admin user has access to details for his account and other tenant users, whilst tenant user has access to his account info only.

Retrieve current tenant status

get

Get status of current tenant.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/tenant/status HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "version": "text",
  "licensed_users": 1,
  "current_users": 1,
  "online_users": 1,
  "current_calls": 1,
  "current_queues": 1,
  "current_conference_rooms": 1,
  "current_ring_groups": 1,
  "current_ivrs": 1,
  "current_trunks": 1,
  "calls_in_24_hours": [
    {
      "time": "2017-07-21T17:32:28Z",
      "count": 1
    }
  ]
}

Retrieve tenant password policy

get

Retrieve details of tenant password policy.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/tenant/password_policy HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "min_length": 6,
  "max_length": 32,
  "contains_letters": true,
  "contains_numbers": true,
  "contains_special_letters": true,
  "disable_sequential_characters": true,
  "disable_repeating_characters": true,
  "disable_account_information": true
}

Retrieve tenant balance

get

Retrieve tenant's balance.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/tenant/balance HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "balance": 1
}

Retrieve tenant custom headers

get

Retrieve details of tenant custom headers.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/tenant/custom_headers HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "add": [
    {
      "name": "text",
      "value": "text",
      "scope": "TRUNK"
    }
  ],
  "relay": [
    {
      "name": "text",
      "scope": "TRUNK"
    }
  ]
}

Retrieve voicemail server

get

Retrieve voicemail server information.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/voicemail HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "extension_number": "text",
  "retain_days": 30,
  "min_seconds": 1
}

List holidays

get

Retrieve a collection of holiday entries.

Authorizations
Query parameters
filterstringOptional

Use the filter query parameter to retrieve just a subset of a collection.

searchstringOptional

Use the search query parameter to restrict the results of a request to match a search criterion.

orderbystringOptional

Use the orderby query parameter to specify the sort order of the items returned from server.
The default order is ascending order.

skipinteger · int32Optional

Use the skip query parameter to set the number of items to skip at the start of a collection.

Default: 0
topinteger · int32 · min: 1 · max: 100Optional

Use the top query parameter to specify the page size of the result set.

Default: 100
Responses
200
OK
application/json
4XX
Error
get
GET /api/holidays HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "count": 100,
  "items": [
    {
      "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "name": "text",
      "region": "text",
      "consecutive": true,
      "every_year": true,
      "year_start": 1,
      "year_end": 1,
      "month_start": 1,
      "month_end": 1,
      "day_start": 1,
      "day_end": 1,
      "hour_start": 1,
      "hour_end": 1,
      "minute_start": 1,
      "minute_end": 1
    }
  ]
}

Retrieve a holiday

get
Authorizations
Path parameters
idall ofRead-onlyRequired

The unique ID of holiday.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200
OK
application/json
4XX
Error
get
GET /api/holidays/{id} HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "name": "text",
  "region": "text",
  "consecutive": true,
  "every_year": true,
  "year_start": 1,
  "year_end": 1,
  "month_start": 1,
  "month_end": 1,
  "day_start": 1,
  "day_end": 1,
  "hour_start": 1,
  "hour_end": 1,
  "minute_start": 1,
  "minute_end": 1
}

Destroy a holiday

post

Destroy a certain holiday entry.

Authorizations
Path parameters
idall ofRead-onlyRequired

The unique ID of holiday.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
204
No Content
400
Invalid rule ID supplied.
post
POST /api/holidays/{id}/destroy HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

No content

  • GETRetrieve current configurations
  • POSTUpdate a tenant
  • GETRetrieve current tenant status
  • GETRetrieve tenant password policy
  • POSTUpdate tenant password policy
  • GETRetrieve tenant balance
  • POSTRecharge the tenant
  • GETRetrieve tenant custom headers
  • POSTUpdate tenant custom headers
  • GETRetrieve voicemail server
  • POSTUpdate voicemail server
  • GETList holidays
  • POSTCreate a new holiday
  • GETRetrieve a holiday
  • POSTUpdate a holiday
  • POSTDestroy a holiday

Retrieve current configurations

get

Get detailed properties for current tenant.

Authorizations
Responses
200
OK
application/json
4XX
Error
get
GET /api/tenant HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*
{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "name": "text",
  "domain": "text",
  "website": "text",
  "timezone": "text",
  "currency": "USD",
  "region": "text",
  "enable_video_recording": false,
  "enable_audio_recording": false,
  "enable_dual_track_recording": false,
  "enable_billing": false,
  "enable_feature_billing": false,
  "enable_feature_call_statistics": true,
  "enable_feature_contact_center": true,
  "enable_feature_message_channels": true,
  "enable_feature_microsoft_teams": true,
  "enable_feature_trunks": true,
  "enable_feature_whats_app": true,
  "enable_night_mode": false,
  "enable_two_factor_authentication": false,
  "custom_options": "text",
  "max_extensions": 1000,
  "max_concurrent_calls": 20,
  "max_ring_groups": 20,
  "max_virtual_receptionists": 20,
  "max_call_queues": 20,
  "max_conference_rooms": 20,
  "disk_quota": "",
  "used_disk_quota": "text",
  "im_disk_quota": "",
  "extension_im_disk_quota": "1GB",
  "recording_retention": 180,
  "call_report_retention": 30,
  "log_retention": 180,
  "temp_file_retention": 30,
  "office_hours": {
    "monday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "tuesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "wednesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "thursday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "friday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "saturday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "sunday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    }
  },
  "outbound_caller_ids": [
    {
      "provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "caller_id": "text",
      "description": "text"
    }
  ],
  "e164": {
    "enabled": false,
    "international_code": "text",
    "country": "Angola(244)",
    "area_code": "text",
    "national_code": "text",
    "prefix": "text",
    "remove_special_chars": false,
    "remove_duplicate_countries": true,
    "remove_duplicate_area_codes": true
  },
  "cdr_event": {
    "enabled": false,
    "auth": "DISABLE",
    "username": "text",
    "password": "text",
    "token": "text",
    "url": "text"
  },
  "extension_event": {
    "enabled": false,
    "auth": "DISABLE",
    "username": "text",
    "password": "text",
    "token": "text",
    "url": "text"
  },
  "contact_match_type": "MATCH_EXACTLY",
  "contact_match_length": 1,
  "contact_append_type": "APPEND",
  "contact_update_interval": 720,
  "password_force_reset": false,
  "avatar_file_name": "text",
  "avatar_file_size": 0,
  "avatar_file_url": "/api/blobs/WexWdABcd5D4PDgzTKV3gAAAEu00WcK",
  "stir_shaken_cert": "text",
  "stir_shaken_key": "text"
}

Update a tenant

post

Set tenant object that already exists.

Authorizations
Body
namestring · min: 1 · max: 1024Optional

The name of the tenant.

domainstring · min: 1 · max: 280Optional

The SIP domain of tenant.
It is usually a fully qualified domain name (FQDN). If there is no FQDN, you can also use the IP address of the PBX server as the SIP domain. The SIP domain name is only used for SIP message authentication and does not require analysis.

websitestring · max: 255Optional

The official website of tenant.

timezoneall ofOptional

Timezone for tenant.

stringOptional

The IANA Time Zone names, such as "Asia/Shanghai".

currencystringOptional

The Currency code (ISO 4217).

Example: USD
regionstringOptional

A valid country code based on iso3166-1 alpha-3 standard. see: https://www.iso.org/iso-3166-country-codes.html

enable_video_recordingbooleanOptional

Allow extension video recording.

Default: false
enable_audio_recordingbooleanOptional

Allow extension audio recording.

Default: false
enable_dual_track_recordingbooleanOptional

Allow dual track recording for calls.

Default: false
enable_night_modebooleanOptional

Whether to enable night mode.

Default: false
enable_two_factor_authenticationbooleanOptional

Whether to enable two-factor authentication.

Default: false
custom_optionsstringOptional

Some custom configuration options serialized as json string

recording_retentioninteger · int32 · min: 1Optional

The retention period in days of recordings.

Default: 180
call_report_retentioninteger · min: 1Optional

The retention period in days of call report files.

Default: 30
log_retentioninteger · min: 1Optional

The retention period in days of audit logs and event logs.

Default: 180
temp_file_retentioninteger · min: 1Optional

The retention period in days of temporary files.

Default: 30
extension_im_disk_quotastringOptional

The maximum size of disk space that the extension user is allowed to have for IM service.
Specify a positive number and specify the unit at the same time, KB, MB, GB, PB are all allowed.
For example: 100MB, 1000GB. Leave it empty, means unlimited.

Default: 1GB
contact_match_typestring · enumOptional

The match method of contact:
Can be either:

  • DISABLE: Disable match.
  • MATCH_EXACTLY: Match exactly.
  • MATCH_LENGTH: Match at least specified number of characters.
Default: MATCH_EXACTLYPossible values:
contact_match_lengthinteger · int32Optional

The matched length of characters when contact_match_type is MATCH_LENGTH.

contact_append_typestring · enumOptional

Method for adding Group, Queue or DID/DDI Names to Caller ID:
Can be either:

  • DISABLE: Do not add.
  • APPEND: Append names.
  • PREPEND: Prepend names.
Default: APPENDPossible values:
contact_update_intervalinteger · uint32 · min: 1 · max: 43200Optional

The interval for synchronizing contacts from the server, in minutes.

Default: 720
password_force_resetbooleanOptional

Whether to force reset the initial password.

Default: false
avatar_file_idall ofOptional

The unique ID of the file.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
stir_shaken_certstringOptional

Content of this certificate file for STIR/SHAKEN support.

stir_shaken_keystringOptional

Content of this private certificate file for STIR/SHAKEN support.

Responses
200
OK
4XX
Error
post
POST /api/tenant HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 1727

{
  "name": "text",
  "domain": "text",
  "website": "text",
  "timezone": "text",
  "currency": "USD",
  "region": "text",
  "enable_video_recording": false,
  "enable_audio_recording": false,
  "enable_dual_track_recording": false,
  "enable_night_mode": false,
  "enable_two_factor_authentication": false,
  "custom_options": "text",
  "recording_retention": 180,
  "call_report_retention": 30,
  "log_retention": 180,
  "temp_file_retention": 30,
  "extension_im_disk_quota": "1GB",
  "office_hours": {
    "monday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "tuesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "wednesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "thursday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "friday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "saturday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "sunday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    }
  },
  "outbound_caller_ids": [
    {
      "provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "caller_id": "text",
      "description": "text"
    }
  ],
  "e164": {
    "enabled": false,
    "international_code": "text",
    "country": "Angola(244)",
    "area_code": "text",
    "national_code": "text",
    "prefix": "text",
    "remove_special_chars": false,
    "remove_duplicate_countries": true,
    "remove_duplicate_area_codes": true
  },
  "cdr_event": {
    "enabled": false,
    "auth": "DISABLE",
    "username": "text",
    "password": "text",
    "token": "text",
    "url": "text"
  },
  "extension_event": {
    "enabled": false,
    "auth": "DISABLE",
    "username": "text",
    "password": "text",
    "token": "text",
    "url": "text"
  },
  "contact_match_type": "MATCH_EXACTLY",
  "contact_match_length": 1,
  "contact_append_type": "APPEND",
  "contact_update_interval": 720,
  "password_force_reset": false,
  "avatar_file_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "stir_shaken_cert": "text",
  "stir_shaken_key": "text"
}

No content

Update tenant password policy

post

Update tenant password policy.

Authorizations
Body
min_lengthinteger · int32 · min: 6 · max: 32Optional

The password must contains at least min_length characters.
Must be less than or equal the value of max_length.

Default: 6
max_lengthinteger · int32 · min: 6 · max: 32Optional

The password must contains at most max_length characters.
Must be greater than or equal the value of min_length.

Default: 32
contains_lettersbooleanOptional

The password must contains at least one letter (latin characters).

Default: true
contains_numbersbooleanOptional

The password must contains at least one number (0-9).

Default: true
contains_special_lettersbooleanOptional

The password must contains at least one upper case letter or special character (e.g. ~,!,@,#,$,%,^,&,*,(,),_,+,=).

Default: true
disable_sequential_charactersbooleanOptional

The password must not contains sequential_characters.

Default: true
disable_repeating_charactersbooleanOptional

The password must not contains repeating_characters.

Default: true
disable_account_informationbooleanOptional

The password must not similar to the account information.

Default: true
Responses
200
OK
4XX
Error
post
POST /api/tenant/password_policy HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 220

{
  "min_length": 6,
  "max_length": 32,
  "contains_letters": true,
  "contains_numbers": true,
  "contains_special_letters": true,
  "disable_sequential_characters": true,
  "disable_repeating_characters": true,
  "disable_account_information": true
}

No content

Recharge the tenant

post

Recharge into the tenant's account.

Authorizations
Body
balancenumber · doubleOptional

User balance. Precision is five digits.

Responses
200
OK
4XX
Error
post
POST /api/tenant/balance HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 13

{
  "balance": 1
}

No content

Update tenant custom headers

post

Update tenant custom headers.

Authorizations
Body

The added custom SIP headers and forwarded SIP headers in tenant scope.

Responses
200
OK
4XX
Error
post
POST /api/tenant/custom_headers HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 98

{
  "add": [
    {
      "name": "text",
      "value": "text",
      "scope": "TRUNK"
    }
  ],
  "relay": [
    {
      "name": "text",
      "scope": "TRUNK"
    }
  ]
}

No content

Update voicemail server

post

Update voicemail server

Authorizations
Body
extension_numberall ofOptional

The extension number of voicemail server.

string · min: 3 · max: 64Optional

The extension number.

Pattern: [0-9]{3,64}
retain_daysinteger · int32Optional

Duration the voicemail will be kept before auto deleted, in days.

Default: 30
min_secondsinteger · int32Optional

The minimum length of a voicemail, in seconds. Any callings shorter than this value will not be saved as voicemail.

Default: 1
Responses
200
OK
4XX
Error
post
POST /api/voicemail HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 60

{
  "extension_number": "text",
  "retain_days": 30,
  "min_seconds": 1
}

No content

Create a new holiday

post

Create a new holiday

Authorizations
Body
namestring · min: 1 · max: 64Required

The name of the holiday.

regionstringRequired

A valid country code based on iso3166-1 alpha-3 standard. see: https://www.iso.org/iso-3166-country-codes.html

consecutivebooleanRequired

Whether the holiday consists of consecutive days.

every_yearbooleanRequired

Does the holiday take effect every year.

year_startintegerOptional

The start year of holiday.

year_endintegerOptional

The start year of holiday.

month_startintegerOptional

The start month of holiday.

month_endintegerOptional

The end month of holiday.

day_startintegerOptional

The start day of holiday.

day_endintegerOptional

The end day of holiday.

hour_startintegerOptional

The start hour of holiday.

hour_endintegerOptional

The end hour of holiday.

minute_startintegerOptional

The start minute of holiday.

minute_endintegerOptional

The end minute of holiday.

Responses
201
Created
application/json
4XX
Error
post
POST /api/holidays HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 212

{
  "name": "text",
  "region": "text",
  "consecutive": true,
  "every_year": true,
  "year_start": 1,
  "year_end": 1,
  "month_start": 1,
  "month_end": 1,
  "day_start": 1,
  "day_end": 1,
  "hour_start": 1,
  "hour_end": 1,
  "minute_start": 1,
  "minute_end": 1
}
{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}

Update a holiday

post

Update a holiday that already exists.

Authorizations
Path parameters
idall ofRead-onlyRequired

The unique ID of holiday.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Body
namestring · min: 1 · max: 64Optional

The name of the holiday.

regionstringOptional

A valid country code based on iso3166-1 alpha-3 standard. see: https://www.iso.org/iso-3166-country-codes.html

consecutivebooleanOptional

Whether the holiday consists of consecutive days.

every_yearbooleanOptional

Does the holiday take effect every year.

year_startintegerOptional

The start year of holiday.

year_endintegerOptional

The start year of holiday.

month_startintegerOptional

The start month of holiday.

month_endintegerOptional

The end month of holiday.

day_startintegerOptional

The start day of holiday.

day_endintegerOptional

The end day of holiday.

hour_startintegerOptional

The start hour of holiday.

hour_endintegerOptional

The end hour of holiday.

minute_startintegerOptional

The start minute of holiday.

minute_endintegerOptional

The end minute of holiday.

Responses
200
OK
4XX
Error
post
POST /api/holidays/{id} HTTP/1.1
Host: hostname:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 212

{
  "name": "text",
  "region": "text",
  "consecutive": true,
  "every_year": true,
  "year_start": 1,
  "year_end": 1,
  "month_start": 1,
  "month_end": 1,
  "day_start": 1,
  "day_end": 1,
  "hour_start": 1,
  "hour_end": 1,
  "minute_start": 1,
  "minute_end": 1
}

No content