Office Hours and Holiday Schedule

Office Hours and Holiday Schedules are configured in the PortSIP Web Portal by the tenant Admin. Once configured, they can be assigned to inbound rules used to route callers to specific destinations such as Virtual Receptionists (Auto Attendants), Call Queues, and users based on the time of the day, day of the week, or on selected holidays.

This article includes the following topics:

• Configuring Office Hours and Holiday Schedule

• Routing Calls based on Office Hours and Holidays