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22 Dealers

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Overview

Cloud PBX and UCaaS solutions enable businesses to scale rapidly, stay agile, and focus on their core operations without the complexity of managing IT infrastructure.

In this ecosystem:

  • Service providers focus on delivering reliable and stable hosted services

  • Distributors and resellers manage sales and customer relationships

  • End users benefit from a seamless, professionally managed communication service

PortSIP PBX is a multi-tenant platform designed specifically for modern service providers. Its Dealers feature streamlines the management of distributors and resellers, improving operational efficiency and supporting scalable business growth.

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Dealer Levels

PortSIP PBX supports three dealer levels:

  • Distributor

  • Sub-Distributor

  • Reseller

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Dealer Hierarchy and Permissions

Each dealer level can manage only the levels below it:

  • Service Provider

    • Can create Distributors, Sub-Distributors, and Resellers

  • Distributor

    • Can create Sub-Distributors and Resellers

  • Sub-Distributor

    • Can create Resellers

  • All dealer levels

    • Can create and manage their own end users (tenants)

This hierarchical model ensures clear ownership, responsibility, and operational boundaries.

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Adding a Dealer

To add a dealer in PortSIP PBX:

  1. Sign in to the PortSIP PBX Web Portal as a System Administrator.

  2. Click the Dealers menu.

  3. Click Add.

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Configure Dealer Information

Enter the required information and configure the following options:

  • Level Select the dealer level:

    • Distributor

    • Sub-Distributor

    • Reseller

  • Tenant Limit (Optional) Set the maximum number of tenants the dealer can create.

  • Extension Limit (Optional) Set the maximum number of extensions allowed across the dealer’s tenants.

Click OK to create the dealer.

After creation, the dealer can sign in to the PortSIP PBX Web Portal to manage their dealers and tenants according to their assigned level.

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Dealer Sign-In

A dealer can sign in to the PortSIP PBX Web Portal using their username and password.

After signing in, the dealer will have access to:

  • Dealers Manage sub-dealers (based on permission level)

  • Tenants Create and manage end-customer tenants

This allows each dealer to independently manage their business while operating within the limits defined by the service provider.

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