10 Configuring SBC for MS Teams

Businesses that want to optimize their investment in Office 365 and Microsoft Teams can utilize PortSIP's robust communications solution. PortSIP PBX for Microsoft Teams is a native Direct Routing integration that provides calling functionality and enables Teams users to get more done with an industry-leading cloud or on-premise PBX while keeping Teams at the center of the collaboration experience.

Features and Benefits

Enterprise-grade telephony for your Microsoft Teams users with a native user experience. Rich in PBX features:

• Basic call controls

• IVR and call handling

• Automatic call recording

• Call reports and analytics

• Call queues

• Full PSTN calls

• Out-of-the-box native integrations to boost user productivity.

• Provides enhanced PBX and telephony tools for your teams to deliver a true productivity boost for your projects.

• Streamline the number of tools your users need to use, reducing cost, administration, and training.

• Take advantage of the latest enhanced communications to save costs and increase the level of service your users enjoy.

This article includes the following topics:

• Architecture

• Configuring Microsoft Teams

• Configuring SBC and PBX

• Configure an SBC for Multiple Tenants