PortSIP Knowledge Base
  • PortSIP Communications Solution
    • What is PortSIP?
    • The Advantages of PortSIP PBX vs. Other PBXs
    • Cloud PBX Empowering Service Providers
    • Simplifying Unified Communications with WebRTC and SIP
    • What is CPaaS? Communications Platform as a Service Explained
    • UCaaS is Unified Communications as a Service
    • PortSIP PBX Administration Guide
      • Overview
      • PortSIP Security Features
      • Summary of Changes
      • Before Started
      • 1 Installation of the PortSIP PBX
        • Installation of PortSIP PBX v22.x
          • Install PortSIP PBX on Linux
          • Install PortSIP IM Server on Linux
          • Install PortSIP PBX on Windows
          • Upgrade to the Latest Version Within v22.x on Linux
          • Upgrade to the Latest v22.x on Windows
          • Upgrade v16.x to the Latest v22.x on Linux
        • Installation of PortSIP PBX v16.x
          • Upgrade to the Latest v16.x Release
      • 2 Configuring the PortSIP PBX
      • 3 Tenant Management
      • 4 Phone Device Management
        • Managing Phones
        • Auto Provisioning Security
        • Custom IP Phone Template
        • Bulk Importing Users and Auto Provisioning IP Phones
        • Zero Touch Provisioning Phones
        • Provision Phone Using PnP
        • PnP Auto Provisioning IP Phone Multicast Debug
        • Provision Phone Using RPS
        • Provision Phone Using DHCP Option 66
        • Provision Phone Using TFTP
        • Provisioning Cisco 79xx IP Phones
        • Provision Fanvil DECT IP Phones
        • Provision Yealink DECT IP Phones
        • Provision SNOM DECT IP Phones
        • Configuring Private RPS Account
      • 5 User Management
        • Users
        • How to Configure the Endpoints?
        • User Groups
        • DND and Automatic Callback
        • Speed Dial 8
        • Speed Dial 100
      • 6 Transport Management
      • 7 Trunk Management
        • Configuring SIP Trunk
        • Handle Outbound Calls Through SIP Trunk
      • 8 Call Route Management
        • Configuring Inbound Rule
        • Configuring Outbound Rule
      • 9 Configuring PortSIP SBC
        • Topology
        • Summary of Changes
        • Installation PortSIP SBC v11.x
        • Installation PortSIP SBC v10.x
        • Configuring PortSIP SBC for WebRTC
        • Upgrade to the Latest v11.x Release
        • Upgrade to the Latest v10.x Release
      • 10 Configuring SBC for MS Teams
        • Architecture
        • Configuring Microsoft Teams
        • Configuring SBC and PBX
        • Configure an SBC for Multiple Tenants
      • 11 Deploy the SBC Cluster
      • 12 Configuring Virtual Receptionist
        • Managing Virtual Receptionist
        • Visual IVR Editor Guide
        • Direct Inward System Access (DISA)
      • 13 Configuring Ring Group
      • 14 Call Parking
        • PortSIP Call Parking Feature
        • Using Call Parking Feature
        • Using Enhanced Call Park on Fanvil IP Phones
        • Using Enhanced Call Park on Yealink IP Phones
        • Using Enhanced Call Park on Grandstream IP Phones
        • Using Enhanced Call Park on Dinstar IP Phones
      • 15 Shared Voicemail
      • 16 Call Queue
        • Configuring Call Queue
        • Configuring Queue Callback
        • Agent States and Work Modes
        • Skills-Based Routing
        • Silent Monitoring
        • Wallboards
      • 17 Roles and Permissions
      • 18 E164 Number Processing
      • 19 Billing
      • 20 CDR and Call Recordings
        • CDR
        • Call Recordings
        • CDR Field Descriptions
      • 21 Call Reports
      • 22 Dealers
      • 23 Feature Access Codes
      • 24 Call Pickup
      • 25 Meetings
        • Joining a Meeting with the Invite Link
      • 26 Hot Desking
      • 27 STIR/SHAKEN
        • Configuring STIR/SHAKEN
      • 28 Digital Engagement Channels
        • SMS Channel
        • WhatsApp Channel
        • Manage SMS/WhatsApp Message Conversations
      • 29 Integrations
        • Microsoft 365 Integration
        • Google Workspace Integration
      • 30 Office Hours and Holiday Schedule
        • Configuring Office Hours and Holiday Schedule
        • Routing Calls Based on Office Hours and Holidays
      • 31 Configuring Email Notifications
      • PBX and SIP Trunk using PortSIP SBC
      • SIP Header Manipulation
      • Rebranding PortSIP PBX, SBC
      • System Service Extension Numbers
      • Certificates for TLS/HTTPS/WebRTC
        • Preparing TLS Certificates
        • Update Certificates
      • Backup and Restore: An Essential Guide
        • Backup and Restore PortSIP PBX
        • Backup and Restore PortSIP SBC
      • Storing Into AWS S3
      • Storing Into Azure Blob Storage
      • Trace Server - A Better Way to Monitoring SIP Messages and QoS for PortSIP PBX
    • Configuring SIP Trunks
      • QuestBlue SIP Trunk
        • Purchase a DID on QuestBlue Platform
        • Configuring QuestBlue IP Authentication Trunk
        • Configuring QuestBlue Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • QuestBlue SMS Integration
      • Twilio SIP Trunk
        • Purchase a DID on the Twilio
        • Configuring Twilio Register Based Trunk
        • Configuring Twilio Interconnect Trunk
        • Configuring Outbound & Inbound Calls
        • Twilio SMS Integration
      • Telnyx SIP Trunk
        • Purchase a DID on Telnyx Platform
        • Configuring Telnyx IP Authentication Trunk
        • Configuring Telnyx Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Telnyx SMS Integration
      • Vonage SIP Trunk
        • Purchase a DID on Vonage Platform
        • Configuring Vonage IP Authentication Trunk
        • Configuring Vonage Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Vonage SMS Integration
      • VoIP.ms SIP Trunk
        • Purchase a DID on VoIP.ms
        • Configuring VoIP.ms Register Based Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP.ms SMS Integration
      • Voxtelesys SIP Trunk
        • Purchase a DID on Voxtelesys Platform
        • Configuring Voxtelesys IP Authentication Trunk
        • Configuring Voxtelesys Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Voxtelesys SMS Integration
      • Wavix SIP Trunk
        • Purchase a DID on Wavix Platform
        • Configuring Wavix IP Authentication Trunk
        • Configuring Wavix Digest Trunk
        • Configuring Outbound & Inbound Calls
        • Wavix SMS Integration
      • VoIP Innovations SIP Trunk
        • Purchase a DID on VoIP Innovations Platform
        • Configuring VoIP Innovations IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP Innovations SMS Integration
      • Bandwidth SIP Trunk
        • Purchase a DID on Bandwidth Platform
        • Configuring Bandwidth IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Bandwidth SMS Integration
      • Flowroute SIP Trunk
        • Purchase a DID on Flowroute Platform
        • Configuring Flowroute IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Flowroute SMS Integration
      • Gamma SIP Trunk
      • Aire Networks SIP Trunk
      • VoiceMeUp SIP Trunk
        • Configuring VoiceMeUp Trunk
        • VoiceMeUp SMS Integration
    • PBX Cluster (v22.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
    • High Availability (v22.x)
      • High Availability and Sclability On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
        • Scaling Servers On-Premise for High Availability
        • Scaling SBC On-Premise for High Availability
        • Scaling IM Server On-Premise for High Availability
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installation
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for High Availability
    • PBX Cluster(v16.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
      • Configuring Cluster Servers for High Availability
    • High Availability (v16.x)
      • High Availability for On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installations
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for HA
    • PortSIP UCaaS
    • FAQ
      • Troubleshooting Call Issues
      • How to Activate License key?
      • What is the Multi-Tenant PBX?
      • Is the PortSIP PBX built on Asterisk, FreeSwitch?
      • What is the SBC?
      • What is the PBX? Features, Benefits
      • What File Format Is Required for PortSIP PBX Prompt?
      • What is Direct Inward Dialing (DID)?
      • What is the DID Pool?
      • What are IP Phones Work with PortSIP PBX?
      • Hardware Specifications
      • How to Adjust the REST API Rate Limit?
      • SIP Status Code of Response
      • What is SIP ALG and Why You Need to Disable It?
      • Essential Factors for Choosing a Could PBX Solution
      • Migrate from legacy FCM APIs to HTTP v1 for Android Push Notifications
      • PortSIP SDK License Agreement
      • PortSIP Software End-User License Agreement
  • Apps Guides
    • PortSIP ONE Desktop App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Click to Call
      • Calling from Another Device
      • Change Your Call Queue Status
    • PortSIP ONE Mobile App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Change Your Call Queue Status
    • PortSIP Softphone
  • DEVELOPING WITH PORTSIP
    • Getting Started
    • Calling APIs
      • User Manual for Windows
      • User Manual for iOS
      • User Manual for Android
      • User Manual for macOS
    • REST APIs
      • Version 22.0
        • About
        • API reference
          • Info
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            • Participants
              • Layout
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              • Position
              • Destroy
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              • Set read
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            • Export
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          • Files
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            • Export
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            • Musics
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            • Managers
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          • Ring groups
            • Agents
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          • Shared voicemails
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            • Voicemails
              • Set read
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            • Greetings
              • Enable
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              • Destroy
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            • Destroy
          • Allowed country codes
          • Disallowed codes
            • Destroy
            • Export
          • Blacklisted numbers
            • Destroy
            • Export
          • Call rates
            • Destroy
            • Export
          • Ivr servers
            • Status
            • Destroy
          • Ivrs
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            • Action urls
              • Destroy
          • Hotdesking
            • Status
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          • Sms
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          • Whatsapp
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          • Cdrs
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            • Destroy
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          • Feature access codes
          • Default email templates
          • Custom email templates
          • Audit logs
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              • Destroy
        • Specification
      • Version 22.1
        • About
        • API reference
          • Info
          • Login
            • By microsoft
          • Logout
          • Network
          • Sbc
            • Token
              • Destroy
          • Im
            • Token
              • Destroy
          • Dealers
            • Password
            • Destroy
          • Mobile push
            • Destroy
          • Ip filters
            • Destroy
            • Export
          • Transports
            • Destroy
            • Status
          • Tenants
            • Switch
            • Dealers
              • Destroy
            • Destroy
          • Tenant
            • Status
            • Notification
              • Test email
            • Password policy
            • Billing
            • Balance
            • Custom headers
          • Conference servers
            • Status
            • Destroy
          • Media servers
            • Status
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          • License
          • Key
          • Brand
          • Dealer
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            • Username
            • Password
          • Roles
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          • User
            • Password
            • Extension password
            • Profile
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            • Balance
            • Greetings
              • Enable
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              • Sync tokens
                • Diff
            • External messages
            • Recordings
              • Destroy
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
            • Meetings
              • Destroy
              • Status
              • Mute
              • Unmute
              • Lock
              • Unlock
              • Start
              • Stop
              • Start recording
              • Stop recording
              • Participants
                • Layout
                • Invite
                • Mute
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                • Chairman
                • Position
                • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Contacts
              • Favorite
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              • Destroy
              • Sync tokens
                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
            • Ring groups
            • Business contacts
              • Favorite
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              • Sync tokens
                • Diff
            • Extension contacts
              • Favorite
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              • Sync tokens
                • Diff
          • Users
            • Profile
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              • Destroy
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            • Call queues
              • Agent
            • Speed dial 8
              • Destroy
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              • Destroy
          • Extension numbers
          • Groups
            • Destroy
            • Members
              • Destroy
          • Voicemails
            • Set read
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            • Waiting
              • Pickup
            • Agents
          • Exclusive numbers
            • Destroy
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              • Agents
              • Destroy
            • Export
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            • Export
          • Call queue blacklisted numbers
            • Destroy
            • Export
          • Call queue blacklist prompts
          • Sessions
            • Directly
            • Hold
            • Unhold
            • Refer
            • Attended refer
            • Destroy
          • Conference rooms
            • Destroy
            • Status
            • Mute
            • Unmute
            • Lock
            • Unlock
            • Start recording
            • Stop recording
            • Participants
              • Layout
              • Invite
              • Mute
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              • Chairman
              • Position
              • Destroy
            • Recordings
              • Destroy
              • Set read
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          • Contacts
            • Destroy
            • Export
          • Emergency numbers
            • Destroy
          • Files
            • Destroy
          • Blobs
            • Uploads
              • Append
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              • Status
              • Destroy
          • Inbound rules
            • Destroy
            • Export
          • Moh server
            • Musics
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            • Members
              • Destroy
            • Managers
              • Destroy
          • Call park
          • Call park groups
            • Destroy
            • Members
              • Destroy
          • Call pickup groups
            • Destroy
            • Members
          • Voicemail
          • Acb
          • Outbound rules
            • Destroy
            • Export
            • Applied groups
              • Destroy
          • Phone models
          • Phones
            • Reprovision
            • Assignee
            • Reboot
            • Reject
          • Dect phone models
          • Dect phones
            • Destroy
            • Members
          • Providers
            • Status
            • Destroy
            • Export
            • Assignees
              • Destroy
          • Ring groups
            • Agents
            • Destroy
          • Shared voicemails
            • Destroy
            • Voicemails
              • Set read
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              • Destroy
            • Greetings
              • Enable
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              • Destroy
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            • Export
          • Blacklisted numbers
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            • Export
          • Call rates
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            • Export
          • Ivr servers
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          • Ivrs
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            • Action urls
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          • Hotdesking
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          • Whatsapp
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          • Cdrs
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      • How Do Push Notifications Work with PortSIP PBX?
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      • Implement PUSH notifications in Android APP with PortSIP PBX 12.x
      • Implement PUSH notifications in Xamarin Android APP with PortSIP PBX 12.x
    • Tutorials
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      • Trace server - A Better Way to Debug PortSIP UC
      • Setup SSL Certificates for HTTPS/WebRTC
      • Going Real-Time with PortSIP PBX Pub/Sub
      • Upgrade PortSIP PBX for offline
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      • Setup PortSIP PBX for Linux
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      • Rebranding PortSIP PBX
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On this page
  • Configuring the PortSIP ONE App
  • Configuring the PortSIP Softphone App
  • Configuring IP Phone
  • Essential Information
  • Auto provision the IP phone to PBX
  • Manually Register the IP Phone to PBX
  1. PortSIP Communications Solution
  2. PortSIP PBX Administration Guide
  3. 5 User Management

How to Configure the Endpoints?

PreviousUsersNextUser Groups

Last updated 4 months ago

After successfully and , and and , you can now register the endpoints (WebRTC, mobile app, Windows Desktop app, IP Phone, and any SIP-based device) to the PBX. This will allow you to make and receive calls.

Configuring the PortSIP ONE App

If you are using the PortSIP PBX v22.0 or higher, please follow the guide PortSIP ONE Guides to configure it.

Configuring the PortSIP Softphone App

If you are using the PortSIP PBX v16.x, please follow the guide to configure it.

Configuring IP Phone

In this article, we assume the following configurations:

  • The PortSIP PBX and SBC are installed on a server with a public IP of 66.175.221.120 and a private IP of 192.168.1.72.

  • The PBX web domain uc.portsip.cc has been resolved to the PBX server public IP 66.175.221.120.

  • The PBX created UDP transport on port 5060, TLS transport on port 5061 over TLS, TCP transport on port 5063, and WSS transport on port 5065 in the SBC.

  • A tenant has been created with the SIP domain set up as test.io.

As per the above settings, after you sign in to the PBX as the system administrator, you will see the page like the screenshot below:

Essential Information

There are some rules for configuring the client endpoints for the above scenario:

  • Outbound Proxy server. The PBX server IP refers to the Outbound Proxy Server in the client endpoints. If the client endpoint registers to PBX over the internet, use the public IP as the Outbound Proxy Server. You can also use uc.portsip.cc as the Outbound Proxy Server if registering to PBX over the internet since this domain has been resolved to the public IP; If registering to PBX from the LAN, use the private IP as the Outbound Proxy Server.

  • Outbound Proxy Server Port. The port of transport is created in the PBX or SBC. For example, if you want the endpoint registered to the PBX over TCP transport, then you will need to set 5063 for Outbound Proxy Server Port in the endpoint settings.

  • Domain. Also known as SIP domain or SIP server in the endpoint settings. It’s the SIP domain of the tenant that was created in PortSIP PBX - so just set the tenant’s SIP domain for Domain/SIP Domain/SIP server in the endpoint settings.

Just need to set the transport port for the Outbound Proxy Server Port only. Don’t set the transport port for the Domain in the endpoint settings. If the endpoint requires filling the port for the Domain, please fill in 0 for the domain port.

Auto provision the IP phone to PBX

Manually Register the IP Phone to PBX

You can also enter the SIP user extension details on the IP Phone web portal to register the IP Phone or other SIP-based device/app.

Example of Fanvil IP Phone

Example of Yealink IP Phone

For other SIP-based apps and IP Phones, you can configure them similarly to the above description.

Transport. It's the network transport for sending & receiving the SIP message in the PBX. For more details please read the article: .

For popular IP phones such as Fanvil, Yelaink, SNOM, GrandStream, DinStar, ALE, and Htek, they can be auto-provisioned to register to the PortSIP PBX without the need to configure the IP phone manually. For more details, please read this article: .

Transport Management
Phone Device Management
configuring the PortSIP PBX
SBC
creating the tenants
extensions
PortSIP Softphone