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Configuring PortSIP SBC for WebRTC

After successfully installing the PortSIP SBC, you can now configure it to enable the WebRTC feature.

Choose the appropriate configuration method based on your deployment model.

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Configure PortSIP SBC on the Same Server as PortSIP PBX

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Step 1: Prepare the SSL Certificate

Prepare the SSL certificate as described in the guide Certificates for TLS / HTTPS / WebRTC.

You should have the following files available:

  • portsip.pem

  • portsip.key

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Step 2: Sign In to the SBC Web Portal

  1. Open the following URL in your browser: https://66.175.221.120:8883

  2. Log in using the default credentials:

    • Username: admin

    • Password: admin

  3. Ignore the browser SSL warning and continue.

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Step 3: Upload the TLS Certificate

  1. Navigate to Settings > TLS Certificates.

  2. Click Add.

  3. Fill in the fields:

    • Description: SBC Host Name (example)

    • TLS Domain: uc.portsip.cc

  4. Open portsip.pem in a text editor and paste its contents into Certificate Context.

  5. Open portsip.key and paste its contents into Private Key Context.

  6. Enable This is SBC Web Domain Certificate.

  7. Click OK to save.

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Step 4: Configure Network Settings

  1. Navigate to Settings > Network.

  2. Configure the following values:

    • Web Domain: uc.portsip.cc

    • Private IPv4: 192.168.1.72

    • Public IPv4: 66.175.221.120

  3. Keep Create default transports automatically enabled.

The SBC will automatically create the following transports:

  • TCP 5069 – Communication with PBX

  • TLS 5067 – Microsoft Teams Direct Routing

  • WSS 5065 – WebRTC services

  • UDP 5066 – Standard SIP services

Disabling automatic transport creation is not recommended unless you are performing a custom configuration.

  1. Click OK. The SBC will restart automatically and log you out.

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Step 5: Restart the PBX

Execute the command below to restart the SBC:

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Step 6: Generate the SBC Access Token in PBX

  1. Sign in to the PBX Web Portal: https://uc.portsip.cc:8887

  2. Navigate to Servers > SBC.

  3. Click Generate to create an access token.

  4. Click Copy to copy the token.

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Step 7: Configure PBX Connection in SBC

  1. Sign in to the SBC Web Portal: https://uc.portsip.cc:8883

  2. Navigate to Settings > PBX.

  3. Configure the following:

    • PBX Access Token: Paste the copied token

    • PBX IPv4 Address: 192.168.1.72

      • (If PBX runs in HA mode, enter the PBX Virtual IP)

    • Prefer Transport: TCP

    • PBX Port: 5063

  4. Click OK to save.

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Step 8: Access the WebRTC Client

Open the following URL in your browser: https://uc.portsip.cc:10443/webrtc, the WebRTC client will launch. Scan the user’s QR code to register with the PBX and place or receive calls.

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Configure PortSIP SBC on a Separate Server

Follow these steps if the PortSIP SBC is installed on a separate server from the PortSIP PBX.

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Step 1: Prepare the SSL Certificate

Prepare the SSL certificate as described in the guide Certificates for TLS / HTTPS / WebRTC.

You should have the following files ready:

  • portsip.pem

  • portsip.key

A trusted wildcard SSL certificate (not self-signed) must be installed for the domain: portsip.cc

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Step 2: Sign In to the SBC Web Portal

  1. Open the following URL in your browser: https://66.175.221.120:8883

  2. Log in using the default credentials:

    • Username: admin

    • Password: admin

  3. Ignore the browser SSL certificate warning and continue.

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Step 3: Upload the TLS Certificate

  1. Navigate to Settings > TLS Certificates.

  2. Click Add.

  3. Enter the following values:

    • Description: SBC Host Name (example)

    • TLS Domain: sbc.portsip.cc

  4. Open the portsip.pem file in a text editor and copy its contents into the Certificate Context field.

  5. Open the portsip.key file and copy its contents into the Private Key Context field.

  6. Enable This is SBC Web Domain Certificate.

  7. Click OK to save the certificate.

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Step 4: Configure Network Settings

  1. Navigate to Settings > Network.

  2. Configure the following fields:

    • Web Domain: sbc.portsip.cc

    • Private IPv4: 192.168.1.73

    • Public IPv4: 66.175.221.120

  3. Ensure Create default transports automatically is enabled.

When this option is enabled, the SBC automatically creates the following transports:

  • TCP 5069 – Communication with the PBX

  • TLS 5067 – Microsoft Teams Direct Routing

  • WSS 5065 – WebRTC services

  • UDP 5066 – Standard SIP services

Turning off automatic transport creation is not recommended unless you are performing an advanced custom configuration.

  1. Click OK.

The SBC will restart automatically and log you out.

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Step 5: Restart the PBX

After the SBC restarts, restart the PBX to ensure proper connectivity.

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Step 6: Generate the SBC Access Token in the PBX

  1. Sign in to the PBX Web Portal: https://uc.portsip.cc:8887

  2. Navigate to Servers > SBC.

  3. Click Generate to create an SBC access token.

  4. Click Copy to copy the generated token.

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Step 7: Configure PBX Connection in the SBC

  1. Sign in to the SBC Web Portal: https://sbc.portsip.cc:8883

  2. Navigate to Settings > PBX.

  3. Configure the following fields:

    • PBX Access Token: Paste the copied token

    • PBX IPv4 Address: 192.168.1.72

      • (If the PBX is deployed in HA mode, enter the PBX Virtual IP instead)

    • Prefer Transport: TCP

    • PBX Port: 5063

  4. Click OK to save the configuration.

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Step 8: Access the WebRTC Client

Open the following URL in your browser: https://sbc.portsip.cc:10443/webrtc, the WebRTC client will launch. Scan the user’s QR code to register with the PBX and make or receive calls.

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Step 9: Add the SBC IP Address to the PBX Whitelist

To prevent the PBX from rate-limiting requests from the SBC, you must whitelist the SBC IP address.

  1. Sign in to the PBX Web Portal as a System Administrator.

  2. Navigate to IP Blacklist.

  3. Click Add.

  4. Enter the SBC IP address (192.168.1.73 or the public IP if applicable).

  5. Set a long expiration date.

  6. Save the configuration.

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Check Open Firewall Ports

The following commands can be used to verify which firewall ports are currently open on the server hosting the PortSIP SBC.

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