Ring groups
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Retrieve a collection of ring groups.
/ring_groups
Use the filter
query parameter to retrieve just a subset of a collection.
Use the search
query parameter to restrict the results of a request to match a search criterion.
Use the orderby
query parameter to specify the sort order of the items returned from server.
The default order is ascending order.
Use the skip
query parameter to set the number of items to skip at the start of a collection.
Use the top
query parameter to specify the page size of the result set.
Add a new ring group.
/ring_groups
The name of ring group.
The extension number.
[0-9]{3,64}
Duration that each extension will ring, in seconds.
Indicates if members on call would be skipped.
Whether to add ring group information into P-Asserted-Identity
header.
Whether to add ring group information into Remote-Party-ID
header.
Whether to user extension number as invite To
header.
Ring strategy:
Can be either:
RING_SIMULTANEOUSLY
: Ring all available members of the group simultaneously.PRIORITIZED_HUNT
: Ring each available member of the group serially in the configured order.CYCLIC_HUNT
: Ring each available member of the group serially, ring the member that hasn't been rung from a call from this group in the longest amount of time first.LEAST_WORKED_HUNT
: Ring each available member of the group serially, ring the member that hasn't answered a call from this group in the longest amount of time first.PAGING_INTERCOM
: Ring all available members of the group simultaneously and add an auto answer indication to the calls in order to invoke a page.SKILL_BASED_ROUTING_PRIORITIZED_HUNT
: The call assign to the agents in the level "1" skill group first,SKILL_BASED_ROUTING_CYCLIC_HUNT
: The call assign to the agents in the level "1" skill group first,SKILL_BASED_ROUTING_LEAST_WORKED_HUNT
: The call assign to the agents in the level "1" skill group first,RING_SIMULTANEOUSLY
, PRIORITIZED_HUNT
, CYCLIC_HUNT
, LEAST_WORKED_HUNT
, PAGING_INTERCOM
, SKILL_BASED_ROUTING_PRIORITIZED_HUNT
, SKILL_BASED_ROUTING_CYCLIC_HUNT
, SKILL_BASED_ROUTING_LEAST_WORKED_HUNT
A collection of outbound caller IDs.
Update a ring group
/ring_groups/{id}
The unique ID of ring group.
The name of ring group.
Duration that each extension will ring, in seconds.
Indicates if members on call would be skipped.
Whether to add ring group information into P-Asserted-Identity
header.
Whether to add ring group information into Remote-Party-ID
header.
Whether to user extension number as invite To
header.
Ring strategy:
Can be either:
RING_SIMULTANEOUSLY
: Ring all available members of the group simultaneously.PRIORITIZED_HUNT
: Ring each available member of the group serially in the configured order.CYCLIC_HUNT
: Ring each available member of the group serially, ring the member that hasn't been rung from a call from this group in the longest amount of time first.LEAST_WORKED_HUNT
: Ring each available member of the group serially, ring the member that hasn't answered a call from this group in the longest amount of time first.PAGING_INTERCOM
: Ring all available members of the group simultaneously and add an auto answer indication to the calls in order to invoke a page.SKILL_BASED_ROUTING_PRIORITIZED_HUNT
: The call assign to the agents in the level "1" skill group first,SKILL_BASED_ROUTING_CYCLIC_HUNT
: The call assign to the agents in the level "1" skill group first,SKILL_BASED_ROUTING_LEAST_WORKED_HUNT
: The call assign to the agents in the level "1" skill group first,RING_SIMULTANEOUSLY
, PRIORITIZED_HUNT
, CYCLIC_HUNT
, LEAST_WORKED_HUNT
, PAGING_INTERCOM
, SKILL_BASED_ROUTING_PRIORITIZED_HUNT
, SKILL_BASED_ROUTING_CYCLIC_HUNT
, SKILL_BASED_ROUTING_LEAST_WORKED_HUNT
A collection of outbound caller IDs.
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