Users

List users

get

List a collection of users.

Authorizations
Query parameters
filterstringOptional

Use the filter query parameter to retrieve just a subset of a collection.

searchstringOptional

Use the search query parameter to restrict the results of a request to match a search criterion.

orderbystringOptional

Use the orderby query parameter to specify the sort order of the items returned from server.
The default order is ascending order.

skipinteger · int32Optional

Use the skip query parameter to set the number of items to skip at the start of a collection.

Default: 0
topinteger · int32 · min: 1 · max: 100Optional

Use the top query parameter to specify the page size of the result set.

Default: 100
Responses
200

OK

application/json
get
/users
GET /api/users HTTP/1.1
Host: HOSTNAME:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "count": 100,
  "items": [
    {
      "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "name": "text",
      "enabled": true,
      "email": "[email protected]",
      "display_name": "text",
      "role": "User",
      "mobile_phone": "text",
      "work_phone": "text",
      "home_phone": "text",
      "address": "text",
      "department": "text",
      "extension_number": "text",
      "created_at": "2017-07-21T17:32:28Z",
      "avatar_file_name": "text",
      "avatar_file_size": 0,
      "avatar_file_url": "/api/blobs/WexWdABcd5D4PDgzTKV3gAAAEu00WcK",
      "sync_type": "Microsoft 365"
    }
  ]
}

Create a user

post

Create a new user.

Authorizations
Body
namestring · min: 1 · max: 64Required

The user's account name.
Only letters, numbers, and the following special characters can be added: underscore, dash, single quote, and period (_, -, ', and .).
Username cannot start or end with period (.).
admin, system, administrator, and root are reserved names for system admin only with case ignored.

passwordstringRequired

The password of user.

emailall ofRequired

The email address of user.

string · max: 128Optional

The email address.

Example: [email protected]
display_namestring · max: 1024Required

The display name of user.

enabledbooleanOptional

Allows temporarily disabling the extension.

Default: true
rolestring · min: 1 · max: 64Required

Roles include built-in roles and custom roles.
Built-in roles roles cannot be modified.
Also, the names of built-in roles are reserved words, custom roles are not allowed to use these names to avoid unnecessary confusion.
Built-in roles include:

  • SystemAdmin: the system administrator has almost all permissions.
  • Replicator: the application permissions collection.
  • Dealer: the sales manager has all sold tenant resource permissions
  • Admin: the admin has all tenant-wide resource permissions.
  • StandardUser: the user all user-wide resource permissions.
  • StandardInternationalUser: the user all user-wide resource permissions with international call permissions.
  • QueueManager: The call queue manager.
Example: User
mobile_phonestring · max: 32Optional

The mobile phone number of user.

work_phonestring · max: 32Optional

The office phone number of user.

home_phonestring · max: 32Optional

The home phone number of user.

addressstring · max: 128Optional

The address.

departmentstring · max: 128Optional

The department of user.

extension_numberstring · min: 3 · max: 64Required

The extension number.

Pattern: [0-9]{3,64}
extension_passwordstringRequired

The extension password.

enable_audio_recordingbooleanOptional

Records all calls and saves audio recordings on server.

Default: false
enable_video_recordingbooleanOptional

Records all calls and saves video recordings on server.

Default: false
enable_dndbooleanOptional

Enable Do Not Disturb or not.

enable_acbbooleanOptional

Enable Automatic Callback or not.

enable_hot_deskingbooleanOptional

Enable hot desking feature or not.

Default: false
anonymous_outbound_callsbooleanOptional

Always make outbound anonymous calls or not.

Default: false
smsstring · enumOptional

The preferred configuration for SMS/MMS.
Note: Only users with UserManagement::Users privilege can change this property.

  • DISABLE: Disable user SMS/MMS feature.
  • ALLOW: Enable user SMS/MMS feature but with outbound caller ID.
  • ALLOW_WITH_SENDER_ID: Enable user SMS/MMS but with trunk sender ID.
Default: DISABLEPossible values:
delivery_outbound_cidbooleanOptional

Always delivery outbound caller ID or not.

Default: true
custom_optionsstringOptional

Some custom configuration options serialized as json string

office_hoursall ofOptional
voicemail_promptstringOptional

BCP 47 Language Tags (The Internet Best Current Practices (BCP) for language tags). A language tag is composed of a sequence of one or more subtags such as language, region, variant and script subtags. When a language tag is comprised of more than one subtag, the subtag values are separated by the "-" character. You will most commonly find language tags written with 2 subtags - language and region. For example: en-US.

Example: en-US
enable_voicemail_pinbooleanOptional

Whether the PIN is required to access voice mail of extension.

Default: true
voicemail_pinstring · min: 6 · max: 10Required

The PIN number for accessing.
The PIN policies include:

  1. A sequence of numbers 6-10 digits in length.
  2. No repeating numbers (e.g. "111", "222")
  3. No sequential numbers (e.g. "012", "789")
enable_voicemail_notifybooleanOptional

Enable voicemail to email notify.

Default: false
voicemail_play_datetimestring · enumOptional

Announces Date and Time of Message.

  • DISABLE: Do not read;
  • 12_HOUR_CLOCK: Read in 12-hour clock;
  • 24_HOUR_CLOCK: Read in 24-hour clock.
Possible values:
interfacestring · enumOptional

The interface type for QR code or auto provisioning.
Can be neither:

  • WEB_DOMAIN:
  • PUBLIC_IPV4:
  • PUBLIC_IPV6:
  • PRIVATE_IPV4:
  • PRIVATE_IPV6:
  • SBC_DOMAIN:
Possible values:
preferred_transportstring · enumOptional

The transport protocol:
Can be either:

  • UDP:
  • TCP:
  • TLS:
Possible values:
Responses
201

Created

application/json
post
/users
POST /api/users HTTP/1.1
Host: HOSTNAME:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 3334

{
  "name": "text",
  "password": "text",
  "email": "[email protected]",
  "display_name": "text",
  "enabled": true,
  "role": "User",
  "mobile_phone": "text",
  "work_phone": "text",
  "home_phone": "text",
  "address": "text",
  "department": "text",
  "extension_number": "text",
  "extension_password": "text",
  "enable_audio_recording": false,
  "enable_video_recording": false,
  "enable_dnd": true,
  "enable_acb": true,
  "enable_hot_desking": false,
  "anonymous_outbound_calls": false,
  "sms": "DISABLE",
  "delivery_outbound_cid": true,
  "outbound_caller_ids": [
    {
      "provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "caller_id": "text",
      "description": "text"
    }
  ],
  "custom_options": "text",
  "office_hours": {
    "mode": "CUSTOM",
    "monday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "tuesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "wednesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "thursday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "friday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "saturday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "sunday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    }
  },
  "available_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "busy_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "dnd_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "dnd_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "custom_forward_rules": [
    {
      "action": "FORWARD_TO_NUMBER",
      "number": "text",
      "caller_id": "text",
      "type": "ALL_HOURS",
      "hours": {
        "monday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "tuesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "wednesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "thursday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "friday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "saturday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "sunday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        }
      }
    }
  ],
  "voicemail_prompt": "en-US",
  "enable_voicemail_pin": true,
  "voicemail_pin": "text",
  "enable_voicemail_notify": false,
  "voicemail_play_datetime": "DISABLE",
  "interface": "WEB_DOMAIN",
  "preferred_transport": "UDP",
  "blfs": [
    {
      "key": "text",
      "value": "text",
      "first_name": "text",
      "last_name": "text"
    }
  ]
}
{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}

Retrieve a user

get

Retrieves the settings of a user.

Authorizations
Path parameters
idall ofRequired

The unique ID of user.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Responses
200

OK

application/json
get
/users/{id}
GET /api/users/{id} HTTP/1.1
Host: HOSTNAME:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "id": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "name": "text",
  "email": "[email protected]",
  "display_name": "text",
  "role": "User",
  "enabled": true,
  "mobile_phone": "text",
  "work_phone": "text",
  "home_phone": "text",
  "address": "text",
  "department": "text",
  "extension_number": "text",
  "enable_audio_recording": false,
  "enable_video_recording": false,
  "enable_dnd": true,
  "enable_acb": true,
  "enable_hot_desking": false,
  "anonymous_outbound_calls": false,
  "delivery_outbound_cid": true,
  "sms": "DISABLE",
  "outbound_caller_ids": [
    {
      "provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "caller_id": "text",
      "description": "text"
    }
  ],
  "custom_options": "text",
  "office_hours": {
    "mode": "CUSTOM",
    "monday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "tuesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "wednesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "thursday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "friday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "saturday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "sunday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    }
  },
  "available_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "busy_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "dnd_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "dnd_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "custom_forward_rules": [
    {
      "action": "FORWARD_TO_NUMBER",
      "number": "text",
      "caller_id": "text",
      "type": "ALL_HOURS",
      "hours": {
        "monday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "tuesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "wednesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "thursday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "friday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "saturday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "sunday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        }
      }
    }
  ],
  "voicemail_prompt": "en-US",
  "enable_voicemail_pin": true,
  "voicemail_pin": "text",
  "enable_voicemail_notify": false,
  "voicemail_play_datetime": "DISABLE",
  "interface": "WEB_DOMAIN",
  "preferred_transport": "UDP",
  "blfs": [
    {
      "key": "text",
      "value": "text",
      "first_name": "text",
      "last_name": "text"
    }
  ],
  "profile": "NzAwNTUxOTA5NzczMTQ4MTYw",
  "created_at": "2017-07-21T17:32:28Z",
  "avatar_file_name": "text",
  "avatar_file_size": 0,
  "avatar_file_url": "/api/blobs/WexWdABcd5D4PDgzTKV3gAAAEu00WcK",
  "sync_type": "Microsoft 365"
}

Update a user

post

Modify the settings of a user.

Authorizations
Path parameters
idall ofRequired

The unique ID of user.

stringOptional

The unique ID of the resource.

Example: NzAwNTUxOTA5NzczMTQ4MTYw
Body
emailall ofOptional

The email address of user.

string · max: 128Optional

The email address.

Example: [email protected]
display_namestring · max: 1024Optional

The display name of user.

enabledbooleanOptional

Allows temporarily disabling the extension.

Default: true
mobile_phonestring · max: 32Optional

The mobile phone number of user.

work_phonestring · max: 32Optional

The office phone number of user.

home_phonestring · max: 32Optional

The home phone number of user.

addressstring · max: 128Optional

The address.

departmentstring · max: 128Optional

The department of user.

enable_audio_recordingbooleanOptional

Records all calls and saves audio recordings on server.

Default: false
enable_video_recordingbooleanOptional

Records all calls and saves video recordings on server.

Default: false
enable_dndbooleanOptional

Enable Do Not Disturb or not.

enable_acbbooleanOptional

Enable Automatic Callback or not.

enable_hot_deskingbooleanOptional

Enable hot desking feature or not.

Default: false
anonymous_outbound_callsbooleanOptional

Always make outbound anonymous calls or not.

Default: false
delivery_outbound_cidbooleanOptional

Always delivery outbound caller ID or not.

Default: true
smsstring · enumOptional

The preferred configuration for SMS/MMS.
Note: Only users with UserManagement::Users privilege can change this property.

  • DISABLE: Disable user SMS/MMS feature.
  • ALLOW: Enable user SMS/MMS feature but with outbound caller ID.
  • ALLOW_WITH_SENDER_ID: Enable user SMS/MMS but with trunk sender ID.
Default: DISABLEPossible values:
custom_optionsstringOptional

Some custom configuration options serialized as json string

office_hoursall ofOptional
voicemail_promptstringOptional

BCP 47 Language Tags (The Internet Best Current Practices (BCP) for language tags). A language tag is composed of a sequence of one or more subtags such as language, region, variant and script subtags. When a language tag is comprised of more than one subtag, the subtag values are separated by the "-" character. You will most commonly find language tags written with 2 subtags - language and region. For example: en-US.

Example: en-US
enable_voicemail_pinbooleanOptional

Whether the PIN is required to access voice mail of extension.

Default: true
voicemail_pinstring · min: 6 · max: 10Optional

The PIN number for accessing.
The PIN policies include:

  1. A sequence of numbers 6-10 digits in length.
  2. No repeating numbers (e.g. "111", "222")
  3. No sequential numbers (e.g. "012", "789")
enable_voicemail_notifybooleanOptional

Enable voicemail to email notify.

Default: false
voicemail_play_datetimestring · enumOptional

Announces Date and Time of Message.

  • DISABLE: Do not read;
  • 12_HOUR_CLOCK: Read in 12-hour clock;
  • 24_HOUR_CLOCK: Read in 24-hour clock.
Possible values:
interfacestring · enumOptional

The interface type for QR code or auto provisioning.
Can be neither:

  • WEB_DOMAIN:
  • PUBLIC_IPV4:
  • PUBLIC_IPV6:
  • PRIVATE_IPV4:
  • PRIVATE_IPV6:
  • SBC_DOMAIN:
Possible values:
preferred_transportstring · enumOptional

The transport protocol:
Can be either:

  • UDP:
  • TCP:
  • TLS:
Possible values:
Responses
200

OK

No content
post
/users/{id}
POST /api/users/{id} HTTP/1.1
Host: HOSTNAME:8887
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 3234

{
  "email": "[email protected]",
  "display_name": "text",
  "enabled": true,
  "mobile_phone": "text",
  "work_phone": "text",
  "home_phone": "text",
  "address": "text",
  "department": "text",
  "enable_audio_recording": false,
  "enable_video_recording": false,
  "enable_dnd": true,
  "enable_acb": true,
  "enable_hot_desking": false,
  "anonymous_outbound_calls": false,
  "delivery_outbound_cid": true,
  "sms": "DISABLE",
  "outbound_caller_ids": [
    {
      "provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw",
      "caller_id": "text",
      "description": "text"
    }
  ],
  "custom_options": "text",
  "office_hours": {
    "mode": "CUSTOM",
    "monday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "tuesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "wednesday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "thursday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "friday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "saturday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    },
    "sunday": {
      "enabled": true,
      "ranges": [
        {
          "from": "09:00",
          "to": "17:00"
        }
      ]
    }
  },
  "available_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "available_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "busy_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "busy_no_answer_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text",
    "timeout": 60
  },
  "dnd_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "dnd_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "away_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "lunch_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "trip_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "offline_non_office_hours_forward_rule": {
    "action": "FORWARD_TO_NUMBER",
    "number": "text"
  },
  "custom_forward_rules": [
    {
      "action": "FORWARD_TO_NUMBER",
      "number": "text",
      "caller_id": "text",
      "type": "ALL_HOURS",
      "hours": {
        "monday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "tuesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "wednesday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "thursday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "friday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "saturday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        },
        "sunday": {
          "enabled": true,
          "ranges": [
            {
              "from": "09:00",
              "to": "17:00"
            }
          ]
        }
      }
    }
  ],
  "voicemail_prompt": "en-US",
  "enable_voicemail_pin": true,
  "voicemail_pin": "text",
  "enable_voicemail_notify": false,
  "voicemail_play_datetime": "DISABLE",
  "interface": "WEB_DOMAIN",
  "preferred_transport": "UDP",
  "blfs": [
    {
      "key": "text",
      "value": "text",
      "first_name": "text",
      "last_name": "text"
    }
  ]
}
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