Configuring Flowroute IP Authentication Trunk

Before proceeding with the next steps, you need to purchase a DID on the Flowroute arrow-up-rightplatform.

This section explains how to configure IP Authentication and Inbound Routes in the Flowroute portal so the trunk can successfully interoperate with PortSIP PBX.


Configure IP Authentication

The IP Authentication section defines which PBX is allowed to send and receive SIP traffic and provides key information used later in PortSIP PBX.

Steps

  1. Log in to your Flowroute portal.

  2. Navigate to the IP Authentication section.

  3. Add the public static IP address of your PortSIP PBX server.

After configuring IP authentication, Flowroute will provide:

  • SIP Host for the trunk

  • Call Prefix

Important Make a note of the Call Prefix. You will need it later when configuring Outbound Rules in PortSIP PBX.


Configure Inbound Routes

Inbound routes define where incoming calls from Flowroute are delivered.

Steps

  1. In the Flowroute portal, navigate to Inbound Routes.

  2. Create a new inbound route.

  3. Set the Route Type to Host.

  4. In the Route field, enter your PortSIP PBX address using the following format:

    Example (default SIP port):

    Example (custom SIP port):

    Replace 1.2.3.4 with the actual static public IP address of your PBX.

  5. In the Edge Strategy drop-down list, select the SIP Proxy Host noted earlier in the IP Authentication section.

  6. Save the inbound route.


Associate DIDs with Inbound Routes

To ensure inbound calls reach your PBX, each DID must be linked to the correct inbound route.

Steps

  1. In the Flowroute portal, navigate to the DIDs section.

  2. Select your purchased DID(s).

  3. Associate the DID(s) with the inbound route you just created.

  4. Save the changes.


Configure an IP Authentication Trunk in PortSIP PBX

To integrate Flowroute with PortSIP PBX, you must configure Flowroute as an IP-Based Trunk at the System Administrator level. Once configured, the trunk can be shared with one or more tenants.


Step 1: Create an IP-Based Trunk

  1. Sign in to the PortSIP PBX Web Portal as a System Administrator.

  2. From the left-hand navigation menu, go to: Call Manager > Trunks

  3. Click Add.

  4. From the menu, select IP Based Trunk.


Step 2: Configure Basic Trunk Settings

Enter the following information:

  • Name Enter a friendly name for the trunk (for example, Flowroute-Trunk).

  • Brand Select Flowroute.

  • Hostname or IP Address Enter the Flowroute SIP host:

  • Associated IP Addresses

    • Contact Flowroute Supportarrow-up-right to obtain the IP addresses for your SIP trunk.

    • Flowroute typically provides one or more IP addresses.

    • Add all provided IP addresses in this field.

    Example:

  1. Click Next.


Step 3: Configure Trunk Options

  1. Review the trunk options.

  2. Configure the following field if required:

    • Max Concurrent Calls Sets the maximum number of simultaneous calls PortSIP PBX can establish using this trunk. Adjust this value according to your capacity planning and Flowroute service agreement.

Best Practice Keep all other options at their default values unless Flowroute has provided specific requirements.

  1. Click Next.


Step 4: Assign Tenants and Configure the DID Pool

  1. Select one or more tenants to grant access to this trunk.

  2. Configure the DID Pool to assign Flowroute DIDs to tenants.

Important

  • Each DID can be assigned to only one tenant.

  • A tenant can use only the DIDs in its assigned DID Pool to:

    • Create inbound rules

    • Create outbound rules

    • Configure outbound caller ID for extensions

DID Pool Format Examples

  • Single number

  • Multiple individual numbers

  • Range of numbers

  • Combination of ranges and individual numbers

  1. Click OK to save the configuration.


Expected Result

  • The Flowroute IP-Based Trunk is created successfully.

  • In the trunk list, the status displays as Online. (for IP-Based Trunks, the status always shows On line).


Next Steps

The VoIP.ms Register Authentication Trunk is now ready for use.

You can proceed to:

  • Configure outbound call routing rules

  • Configure inbound DID routing

  • Assign outbound caller IDs

Refer to the next guide section: Configuring Outbound & Inbound Calls.

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