PortSIP Knowledge Base
  • PortSIP Communications Solution
    • What is PortSIP?
    • The Advantages of PortSIP PBX vs. Other PBXs
    • Cloud PBX Empowering Service Providers
    • Simplifying Unified Communications with WebRTC and SIP
    • What is CPaaS? Communications Platform as a Service Explained
    • UCaaS is Unified Communications as a Service
    • PortSIP PBX Administration Guide
      • Overview
      • PortSIP Security Features
      • Summary of Changes
      • Before Started
      • 1 Installation of the PortSIP PBX
        • Installation of PortSIP PBX v22.x
          • Install PortSIP PBX on Linux
          • Install PortSIP IM Server on Linux
          • Install PortSIP PBX on Windows
          • Upgrade to the Latest Version Within v22.x on Linux
          • Upgrade to the Latest v22.x on Windows
          • Upgrade v16.x to the Latest v22.x on Linux
        • Installation of PortSIP PBX v16.x
          • Upgrade to the Latest v16.x Release
      • 2 Configuring the PortSIP PBX
      • 3 Tenant Management
      • 4 Phone Device Management
        • Managing Phones
        • Auto Provisioning Security
        • Custom IP Phone Template
        • Bulk Importing Users and Auto Provisioning IP Phones
        • Zero Touch Provisioning Phones
        • Provision Phone Using PnP
        • PnP Auto Provisioning IP Phone Multicast Debug
        • Provision Phone Using RPS
        • Provision Phone Using DHCP Option 66
        • Provision Phone Using TFTP
        • Provisioning Cisco 79xx IP Phones
        • Provision Fanvil DECT IP Phones
        • Provision Yealink DECT IP Phones
        • Provision SNOM DECT IP Phones
        • Configuring Private RPS Account
      • 5 User Management
        • Users
        • How to Configure the Endpoints?
        • User Groups
        • DND and Automatic Callback
        • Speed Dial 8
        • Speed Dial 100
      • 6 Transport Management
      • 7 Trunk Management
        • Configuring SIP Trunk
        • Handle Outbound Calls Through SIP Trunk
      • 8 Call Route Management
        • Configuring Inbound Rule
        • Configuring Outbound Rule
      • 9 Configuring PortSIP SBC
        • Topology
        • Summary of Changes
        • Installation PortSIP SBC v11.x
        • Installation PortSIP SBC v10.x
        • Configuring PortSIP SBC for WebRTC
        • Upgrade to the Latest v11.x Release
        • Upgrade to the Latest v10.x Release
      • 10 Configuring SBC for MS Teams
        • Architecture
        • Configuring Microsoft Teams
        • Configuring SBC and PBX
        • Configure an SBC for Multiple Tenants
      • 11 Deploy the SBC Cluster
      • 12 Configuring Virtual Receptionist
        • Managing Virtual Receptionist
        • Visual IVR Editor Guide
        • Direct Inward System Access (DISA)
      • 13 Configuring Ring Group
      • 14 Call Parking
        • PortSIP Call Parking Feature
        • Using Call Parking Feature
        • Using Enhanced Call Park on Fanvil IP Phones
        • Using Enhanced Call Park on Yealink IP Phones
        • Using Enhanced Call Park on Grandstream IP Phones
        • Using Enhanced Call Park on Dinstar IP Phones
      • 15 Shared Voicemail
      • 16 Call Queue
        • Configuring Call Queue
        • Configuring Queue Callback
        • Agent States and Work Modes
        • Skills-Based Routing
        • Silent Monitoring
        • Wallboards
      • 17 Roles and Permissions
      • 18 E164 Number Processing
      • 19 Billing
      • 20 CDR and Call Recordings
        • CDR
        • Call Recordings
        • CDR Field Descriptions
      • 21 Call Reports
      • 22 Dealers
      • 23 Feature Access Codes
      • 24 Call Pickup
      • 25 Meetings
        • Joining a Meeting with the Invite Link
      • 26 Hot Desking
      • 27 STIR/SHAKEN
        • Configuring STIR/SHAKEN
      • 28 Digital Engagement Channels
        • SMS Channel
        • WhatsApp Channel
        • Manage SMS/WhatsApp Message Conversations
      • 29 Integrations
        • Microsoft 365 Integration
        • Google Workspace Integration
      • 30 Office Hours and Holiday Schedule
        • Configuring Office Hours and Holiday Schedule
        • Routing Calls Based on Office Hours and Holidays
      • 31 Configuring Email Notifications
      • PBX and SIP Trunk using PortSIP SBC
      • SIP Header Manipulation
      • Rebranding PortSIP PBX, SBC
      • System Service Extension Numbers
      • Certificates for TLS/HTTPS/WebRTC
        • Preparing TLS Certificates
        • Update Certificates
      • Backup and Restore: An Essential Guide
        • Backup and Restore PortSIP PBX
        • Backup and Restore PortSIP SBC
      • Storing Into AWS S3
      • Storing Into Azure Blob Storage
      • Trace Server - A Better Way to Monitoring SIP Messages and QoS for PortSIP PBX
    • Configuring SIP Trunks
      • QuestBlue SIP Trunk
        • Purchase a DID on QuestBlue Platform
        • Configuring QuestBlue IP Authentication Trunk
        • Configuring QuestBlue Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • QuestBlue SMS Integration
      • Twilio SIP Trunk
        • Purchase a DID on the Twilio
        • Configuring Twilio Register Based Trunk
        • Configuring Twilio Interconnect Trunk
        • Configuring Outbound & Inbound Calls
        • Twilio SMS Integration
      • Telnyx SIP Trunk
        • Purchase a DID on Telnyx Platform
        • Configuring Telnyx IP Authentication Trunk
        • Configuring Telnyx Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Telnyx SMS Integration
      • Vonage SIP Trunk
        • Purchase a DID on Vonage Platform
        • Configuring Vonage IP Authentication Trunk
        • Configuring Vonage Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Vonage SMS Integration
      • VoIP.ms SIP Trunk
        • Purchase a DID on VoIP.ms
        • Configuring VoIP.ms Register Based Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP.ms SMS Integration
      • Voxtelesys SIP Trunk
        • Purchase a DID on Voxtelesys Platform
        • Configuring Voxtelesys IP Authentication Trunk
        • Configuring Voxtelesys Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Voxtelesys SMS Integration
      • Wavix SIP Trunk
        • Purchase a DID on Wavix Platform
        • Configuring Wavix IP Authentication Trunk
        • Configuring Wavix Digest Trunk
        • Configuring Outbound & Inbound Calls
        • Wavix SMS Integration
      • VoIP Innovations SIP Trunk
        • Purchase a DID on VoIP Innovations Platform
        • Configuring VoIP Innovations IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP Innovations SMS Integration
      • Bandwidth SIP Trunk
        • Purchase a DID on Bandwidth Platform
        • Configuring Bandwidth IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Bandwidth SMS Integration
      • Flowroute SIP Trunk
        • Purchase a DID on Flowroute Platform
        • Configuring Flowroute IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Flowroute SMS Integration
      • Gamma SIP Trunk
      • Aire Networks SIP Trunk
      • VoiceMeUp SIP Trunk
        • Configuring VoiceMeUp Trunk
        • VoiceMeUp SMS Integration
    • PBX Cluster (v22.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
    • High Availability (v22.x)
      • High Availability and Sclability On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
        • Scaling Servers On-Premise for High Availability
        • Scaling SBC On-Premise for High Availability
        • Scaling IM Server On-Premise for High Availability
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installation
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for High Availability
    • PBX Cluster(v16.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
      • Configuring Cluster Servers for High Availability
    • High Availability (v16.x)
      • High Availability for On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installations
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for HA
    • PortSIP UCaaS
    • FAQ
      • Troubleshooting Call Issues
      • How to Activate License key?
      • What is the Multi-Tenant PBX?
      • Is the PortSIP PBX built on Asterisk, FreeSwitch?
      • What is the SBC?
      • What is the PBX? Features, Benefits
      • What File Format Is Required for PortSIP PBX Prompt?
      • What is Direct Inward Dialing (DID)?
      • What is the DID Pool?
      • What are IP Phones Work with PortSIP PBX?
      • Hardware Specifications
      • How to Adjust the REST API Rate Limit?
      • SIP Status Code of Response
      • What is SIP ALG and Why You Need to Disable It?
      • Essential Factors for Choosing a Could PBX Solution
      • Migrate from legacy FCM APIs to HTTP v1 for Android Push Notifications
      • PortSIP SDK License Agreement
      • PortSIP Software End-User License Agreement
  • Apps Guides
    • PortSIP ONE Desktop App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Click to Call
      • Calling from Another Device
      • Change Your Call Queue Status
    • PortSIP ONE Mobile App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Change Your Call Queue Status
    • PortSIP Softphone
  • DEVELOPING WITH PORTSIP
    • Getting Started
    • Calling APIs
      • User Manual for Windows
      • User Manual for iOS
      • User Manual for Android
      • User Manual for macOS
    • REST APIs
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      • Version 22.1
        • About
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              • Destroy
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            • Contacts
              • Favorite
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                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
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          • Call queue blacklist prompts
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              • Mute
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          • Call park
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            • Members
          • Voicemail
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            • Applied groups
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              • Set read
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Store the recording files to AWS S3

PreviousAdd Extended Media ServerNextConfigure Notifications for Kubernetes

Last updated 3 years ago

PortSIP PBX supports the storing of recorded files using AWS S3.

Warning: After setting up the PBX to store recording files using S3:

  1. The historic recordings in the PBX server local disk will no longer be able accessed, therefore, suggest setting up the S3 storing before starting to make & receive calls.

  2. Do not switch back to ‘disable store to S3‘ as this will prevent PBX access to historic recordings and stop new recordings from being stored to S3.

​ Whichever S3 storage mode you subsequently set via the PBX will not affect existing files stored.

If upgraded from the previous versions, the existing recording files still can be accessed after setting up the S3 storing.

Prerequisites

  • CentOS 7.9 / Debian 10.x / Ubuntu 18.04 or 20.06, 64 bit

  • PortSIP PBX deployed on AWS EC2

  • AWS EC2 instance(s) located within the same region as S3

Example

Create an IAM group and user

  1. Click the menu “Identity and Access Management(IAM) > Access management“, click the “Add User“ button.

  2. Enter a name for the “User Name“ for example “s3store“, choose “Programmatic access“, then click “Next“.

3. Click the “Create group“ button to create a group.

Note: you can choose to add this user to an existing group rather than create a new group, but must grant the AmazonS3FullAccess permission to this existing group.

4. Enter a name for the group, for example, “portsip-pbx-s3“, Choose “AmazonS3FullAccess“ Policy name, click the “Create Group“ button.

5. After the group successfully created, choose it and click the Next button. You can add the tags to this user, or simply ignore them by click the “Next“ button.

6. After the user successfully added, note the “Access key ID“ and “Secret access key“ as below.

Create S3 bucket

  1. Click the menu Amazon S3 , click “Create bucket“ button to create the S3 service that PortSIP PBX will use for recording files.

  2. After successfully creating the S3, note the bucket name, for example “portsippbxstore“.

Please choose the same region of your PortSIP PBX EC2 instance to create the S3 bucket.

Change the PortSIP PBX settings

Linux: open the file

/var/lib/portsip/system.ini

Windows: open the file

c:/programdata/portsip/system.ini

Edit the section “filegate“ , change the value of key “backend“ to “s3“ as below.

[filegate]
backend=s3
host=localhost
port=8903

Edit the section “S3“ as below.

[s3]
endpoint =  http://s3.region-code.amazonaws.com
cred_id = Access key ID
cred_secret = Secret access key
region = region-code
bucket = portsippbxstore

endpoint: this is an HTTP URL, replace the “region-code“ with the actual region name, for example, if the EC2 and S3 region name is “us-west-2“, then it will be:

[s3]
endpoint =  http://s3.us-west-2.amazonaws.com
cred_id = Access key ID
cred_secret = Secret access key
region = us-west-2
bucket = portsippbxstore

If your EC2 and S3 in the China region, in the endpoint URL the amazonaws.com should be amazonaws.com.cn.

cred_id: it’s the “Access key ID“ of the IAM user noted whilst creating the IAM user.

cred_secret: it’s the “Secret access key“ of the IAM user noted whilst creating the IAM user.

region: the region name (region code) of the EC2 instance and S3, for example, if the region is us-west-2 then use the actual region name to replace it.

bucket: the bucket name of S3.

Restart the PortSIP PBX

After set the parameters for the S3, save the system.ini, then restart the PortSIP PBX. After setting up the parameters for the S3, save the system.ini and then restart the PortSIP PBX.

Linux:

sudo docker stop -t 120 portsip-pbx
sodo docker start portsip-pbx

Windows:

Restart the Windows Server directly.

Region name’s can be found via this page:

https://docs.aws.amazon.com/general/latest/gr/rande.html