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VoIP.ms SMS Integration

Before proceeding with the next steps, you need to purchase a DID on the VoIP.ms platform.

The VoIP.ms SMS service has some limitations. Please refer to this link for more details: Service Limitationsarrow-up-right.

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Set an API Password in VoIP.ms

PortSIP PBX uses the VoIP.ms API Password to send and receive SMS/MMS messages. If you have not already created an API password, follow these steps.

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Step 1: Enable the VoIP.ms API

  1. Sign in to the VoIP.ms Client Portal.

  2. Navigate to Main Menu > SOAP and REST/JSON API.

  3. If the API is not enabled, click Enable the API

  4. Enter a value in the API Password field.

  5. Click Save API Password.

❗Important

  • The API password is shown only once when it is created.

  • Copy and store it securely—you will need it later when configuring SMS in PortSIP PBX.

  • If the password is lost, you must generate a new one.

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Configure SMS with VoIP.ms Trunk in PortSIP PBX

Before configuring SMS in PortSIP PBX, ensure that a VoIP.ms SIP trunk has already been configured.

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Sign in to the PortSIP PBX Web Portal

You can access the tenant configuration using one of the following methods.

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Option 1: Sign in as System Administrator

  1. Sign in to the PortSIP PBX Web Portal as a System Administrator.

  2. Navigate to Tenants.

  3. Select a tenant and click Manage to switch to that tenant.

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Option 2: Sign in as Tenant Administrator

  • Sign in directly as a Tenant Administrator to manage the tenant.

❗Note For more information about roles and permissions, refer to Tenant Management.

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Add an SMS Configuration in PortSIP PBX

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Step 1: Create the SMS Configuration

  1. In the PortSIP PBX Web Portal, navigate to SMS/MMS.

  2. Click Add.

  3. Select your configured VoIP.ms trunk.

  4. Configure the following fields:

    • Username

      • Enter your VoIP.ms account username (usually your login email).

    • Password

      • Paste the VoIP.ms API Password created earlier.

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Step 2: Copy the Webhook URL

  1. You will be redirected to the SMS/MMS list page.

  2. Copy the Webhook URL using one of the following methods:

    • Select the SMS configuration and click Copy Webhook.

    • Or, double-click the SMS configuration and copy the Webhook URL from the details page.

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Configure SMS Settings in VoIP.ms

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Step 1: Assign the Webhook URL to the DID

  1. Sign in to the VoIP.ms Client Portal.

  2. Navigate to DID Numbers > Manage DIDs.

  3. Click the Edit (yellow pencil) icon next to the DID you want to use for SMS.

  4. Scroll down to the Message Service (SMS/MMS) section.

  5. Enable the SMS/MMS service.

  6. In the SMS/MMS Webhook URL field, paste the Webhook URL copied from PortSIP PBX.

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Step 2: Select the SMS Number Format

  1. Choose the SMS/MMS number format:

  • E.164 format

    • Messages must include the + sign and country code

    • Example: +13322496213

  • NANPA format

    • Messages use a 10-digit number without country code

    • Example: 3322496213

  1. Click Click here to apply changes to save the configuration.

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Verify the Configuration

At this point, the VoIP.ms SMS/MMS integration is complete.

You can now create outbound and inbound rules in PortSIP PBX to send and receive SMS/MMS messages using the VoIP.ms trunk, just as you would configure rules for voice calls.

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