Managing Phones
PortSIP PBX provides a centralized and efficient way to monitor, manage, and secure IP phones and softphones across your network.
The Call Manager > Phones menu in the PortSIP PBX Web Portal allows administrators to:
View all phones on the network, including IP addresses and MAC addresses
View all PortSIP clients connected in softphone mode
Check the firmware version currently running on each phone
Remotely reboot one or multiple phones
Re-provision phones to apply updated configurations
Launch the phone’s web-based administration interface
Monitor the security strength of extension passwords and PINs
❗ Important Weak extension passwords and PINs are one of the most common causes of PBX security breaches. Regularly review phone and extension security settings to reduce the risk of unauthorized access and toll fraud.
Adding Phones
You can add phones to PortSIP PBX using the following methods:
Plug and Play (PnP) Simply connect the IP phone to the local LAN. The PBX will automatically detect and provision the device.
Remote Provisioning Service (RPS) Use RPS to provision phones that are located outside the local network, such as remote or home-office devices.
Changing Phone Settings
Configuration changes made under the User, Extension, or Phone Provisioning tabs are not applied to IP phones immediately. To force a phone to retrieve the updated configuration, you must re-provision the device.
Re-provisioning a Phone
Use re-provisioning when configuration changes have been made and need to take effect immediately:
Navigate to Call Manager > Phones.
Select the provisioned phone you want to update.
Click Reprovision.
If a reboot is required, the phone will restart automatically.
The updated configuration will be downloaded and applied automatically.
❗ Important Re-provisioning ensures configuration consistency and is recommended after changes to extensions, codecs, SIP credentials, or security settings.
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