VoIP Innovations SMS Integration
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Before proceeding with the next steps, you need to purchase a DID on the VoIP Innovations platform with the SMS feature activated.
Note: If you are using a newly added phone number or carrier account or have had messaging stop working unexpectedly, please make sure you have completed your carrier's 10DLC registration process before attempting to utilize PortSIP PBX. 10DLC registration is required by ALL supported carriers due to the requirements set by the wireless carriers.
Log in to your VoIP Innovations account at backoffice.voipinnovations.com.
In the main navigation menu, go to Add-Ons and select API Users.
Under the API Users section, click Add New API Login.
Fill in the required fields, including the Username and Password. The user name also refers to the API Key, and the Password refers to the API Secret-we will need to use them in a later step.
In the Server IP field, enter the Public IP address of your PortSIP PBX.
Once all fields are completed, click Add API Login to save your settings.
Before configuring SMS in PortSIP PBX, you must have already configured a VoIP Innovation SIP trunk using one of the following guides:
You can sign in to the PortSIP PBX Web portal using one of the following methods:
Sign in as the PBX system administrator, navigate to the Tenants menu, choose a tenant, and click the Manage button to switch to that tenant.
Sign in as a tenant admin to manage the tenant.
For more details, please reference Tenant Management.
Please follow the below steps:
In the PortSIP PBX Web portal, navigate to the left menu, select SMS/MMS, and click the Add button.
Choose your configured VoIP Innovations Trunk:
Sender ID: If you want to use the Sender ID that you created in the VoIP Innovation platform, please enter that Sender ID in this field. Otherwise, leave it empty, and the PortSIP PBX will use the DID number you configured for that VoIP Innovation trunk as the Sender ID.
API Key: Enter the Username you created in the Integration Details from VoIP Innovations Side for this field.
API Secret: Enter the Password you created in the Integration Details from VoIP Innovations Side for this field.
Click OK to be brought to the SMS/MMS list page. You can select that SMS configuration and click the Copy Webhook button to copy it. Or Double-click the SMS configuration you created and copy the Webhook URL.
Log in to your VoIP Innovations account at backoffice.voipinnovations.com.
Navigate to SMS > Add New SMS DID.
Set the Destination Type to API POST.
Enter the SMS Number you wish to add.
In the URL field, enter your copied Webhook URL from PortSIP PBX for this number.
Click Configure button to save the settings.
Now you can create the outbound and inbound rules in PortSIP PBX for sending and receiving SMS/MMS using the VoIP Innovation Trunk, just like you create the rules for making and receiving calls.
