PortSIP Knowledge Base
  • PortSIP Communications Solution
    • What is PortSIP?
    • The Advantages of PortSIP PBX vs. Other PBXs
    • Cloud PBX Empowering Service Providers
    • Simplifying Unified Communications with WebRTC and SIP
    • What is CPaaS? Communications Platform as a Service Explained
    • UCaaS is Unified Communications as a Service
    • PortSIP PBX Administration Guide
      • Overview
      • PortSIP Security Features
      • Summary of Changes
      • Before Started
      • 1 Installation of the PortSIP PBX
        • Installation of PortSIP PBX v22.x
          • Install PortSIP PBX on Linux
          • Install PortSIP IM Server on Linux
          • Install PortSIP PBX on Windows
          • Upgrade to the Latest Version Within v22.x on Linux
          • Upgrade to the Latest v22.x on Windows
          • Upgrade v16.x to the Latest v22.x on Linux
        • Installation of PortSIP PBX v16.x
          • Upgrade to the Latest v16.x Release
      • 2 Configuring the PortSIP PBX
      • 3 Tenant Management
        • Password and Sign-In Security
      • 4 Phone Device Management
        • Managing Phones
        • Auto Provisioning Security
        • Custom IP Phone Template
        • Bulk Importing Users and Auto Provisioning IP Phones
        • Zero Touch Provisioning Phones
        • Provision Phone Using PnP
        • PnP Auto Provisioning IP Phone Multicast Debug
        • Provision Phone Using RPS
        • Provision Phone Using DHCP Option 66
        • Provision Phone Using TFTP
        • Provisioning Cisco 79xx IP Phones
        • Provision Fanvil DECT IP Phones
        • Provision Yealink DECT IP Phones
        • Provision SNOM DECT IP Phones
        • Configuring Private RPS Account
      • 5 User Management
        • Users
        • How to Configure the Endpoints?
        • User Groups
        • DND and Automatic Callback
        • Speed Dial 8
        • Speed Dial 100
      • 6 Transport Management
      • 7 Trunk Management
        • Configuring SIP Trunk
        • Handle Outbound Calls Through SIP Trunk
      • 8 Call Route Management
        • Configuring Inbound Rule
        • Configuring Outbound Rule
      • 9 Configuring PortSIP SBC
        • Topology
        • Summary of Changes
        • Installation PortSIP SBC v11.x
        • Installation PortSIP SBC v10.x
        • Configuring PortSIP SBC for WebRTC
        • Upgrade to the Latest v11.x Release
        • Upgrade to the Latest v10.x Release
      • 10 Configuring SBC for MS Teams
        • Architecture
        • Configuring Microsoft Teams
        • Configuring SBC and PBX
        • Configure an SBC for Multiple Tenants
      • 11 Deploy the SBC Cluster
      • 12 Configuring Virtual Receptionist
        • Managing Virtual Receptionist
        • Visual IVR Editor Guide
        • Direct Inward System Access (DISA)
      • 13 Configuring Ring Group
      • 14 Call Parking
        • PortSIP Call Parking Feature
        • Using Call Parking Feature
        • Using Enhanced Call Park on Fanvil IP Phones
        • Using Enhanced Call Park on Yealink IP Phones
        • Using Enhanced Call Park on Grandstream IP Phones
        • Using Enhanced Call Park on SNOM IP Phones
        • Using Enhanced Call Park on Dinstar IP Phones
        • Using Enhanced Call Park on Htek IP Phones
      • 15 Shared Voicemail
      • 16 Call Queue
        • Configuring Call Queue
        • Configuring Queue Callback
        • Agent States and Work Modes
        • Skills-Based Routing
        • Silent Monitoring
        • Wallboards
      • 17 Roles and Permissions
      • 18 E164 Number Processing
      • 19 Billing
      • 20 CDR and Call Recordings
        • CDR
        • Call Recordings
        • CDR Field Descriptions
      • 21 Call Reports
      • 22 Dealers
      • 23 Feature Access Codes
      • 24 Call Pickup
      • 25 Meetings
        • Joining a Meeting with the Invite Link
      • 26 Hot Desking
      • 27 STIR/SHAKEN
        • Configuring STIR/SHAKEN
      • 28 Digital Engagement Channels
        • SMS Channel
        • WhatsApp Channel
        • Manage SMS/WhatsApp Message Conversations
      • 29 Integrations
        • Microsoft 365 Integration
        • Google Workspace Integration
      • 30 Office Hours and Holiday Schedule
        • Configuring Office Hours and Holiday Schedule
        • Routing Calls Based on Office Hours and Holidays
      • 31 Configuring Email Notifications
      • 32 Night Mode
      • PBX and SIP Trunk using PortSIP SBC
      • SIP Header Manipulation
      • Rebranding PortSIP PBX, SBC
      • System Service Extension Numbers
      • Certificates for TLS/HTTPS/WebRTC
        • Preparing TLS Certificates
        • Update Certificates
      • Backup and Restore: An Essential Guide
        • Backup and Restore PortSIP PBX
        • Backup and Restore PortSIP SBC
      • Storing Into AWS S3
      • Storing Into Azure Blob Storage
      • Trace Server - A Better Way to Monitoring SIP Messages and QoS for PortSIP PBX
    • Configuring SIP Trunks
      • QuestBlue SIP Trunk
        • Purchase a DID on QuestBlue Platform
        • Configuring QuestBlue IP Authentication Trunk
        • Configuring QuestBlue Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • QuestBlue SMS Integration
      • Twilio SIP Trunk
        • Purchase a DID on the Twilio
        • Configuring Twilio Register Based Trunk
        • Configuring Twilio Interconnect Trunk
        • Configuring Outbound & Inbound Calls
        • Twilio SMS Integration
      • Telnyx SIP Trunk
        • Purchase a DID on Telnyx Platform
        • Configuring Telnyx IP Authentication Trunk
        • Configuring Telnyx Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Telnyx SMS Integration
      • Vonage SIP Trunk
        • Purchase a DID on Vonage Platform
        • Configuring Vonage IP Authentication Trunk
        • Configuring Vonage Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Vonage SMS Integration
      • VoIP.ms SIP Trunk
        • Purchase a DID on VoIP.ms
        • Configuring VoIP.ms Register Based Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP.ms SMS Integration
      • Voxtelesys SIP Trunk
        • Purchase a DID on Voxtelesys Platform
        • Configuring Voxtelesys IP Authentication Trunk
        • Configuring Voxtelesys Register Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Voxtelesys SMS Integration
      • Wavix SIP Trunk
        • Purchase a DID on Wavix Platform
        • Configuring Wavix IP Authentication Trunk
        • Configuring Wavix Digest Trunk
        • Configuring Outbound & Inbound Calls
        • Wavix SMS Integration
      • VoIP Innovations SIP Trunk
        • Purchase a DID on VoIP Innovations Platform
        • Configuring VoIP Innovations IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • VoIP Innovations SMS Integration
      • Bandwidth SIP Trunk
        • Purchase a DID on Bandwidth Platform
        • Configuring Bandwidth IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Bandwidth SMS Integration
      • Flowroute SIP Trunk
        • Purchase a DID on Flowroute Platform
        • Configuring Flowroute IP Authentication Trunk
        • Configuring Outbound & Inbound Calls
        • Flowroute SMS Integration
      • Gamma SIP Trunk
      • Aire Networks SIP Trunk
      • VoiceMeUp SIP Trunk
        • Configuring VoiceMeUp Trunk
        • VoiceMeUp SMS Integration
    • PBX Cluster (v22.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
    • High Availability (v22.x)
      • High Availability and Sclability On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
        • Scaling Servers On-Premise for High Availability
        • Scaling SBC On-Premise for High Availability
        • Scaling IM Server On-Premise for High Availability
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installation
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for High Availability
    • PBX Cluster(v16.x)
      • Topology
      • Preparing Cluster Servers
      • Configuring Cluster Servers
      • Managing Cluster
      • Configuring Cluster Servers for High Availability
    • High Availability (v16.x)
      • High Availability for On-Premise
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on Ubuntu
        • Upgrading High Availability Installation
      • High Availability and Scalability on AWS
        • PortSIP PBX High Availability Architecture
        • High Availability Installations on AWS
        • Upgrading High Availability Installations
        • Increase Size of EBS Volume
        • Scaling Servers on AWS for HA
    • PortSIP UCaaS
    • FAQ
      • Troubleshooting Call Issues
      • How to Activate License key?
      • What is the Multi-Tenant PBX?
      • Is the PortSIP PBX built on Asterisk, FreeSwitch?
      • What is the SBC?
      • What is the PBX? Features, Benefits
      • What File Format Is Required for PortSIP PBX Prompt?
      • What is Direct Inward Dialing (DID)?
      • What is the DID Pool?
      • What are IP Phones Work with PortSIP PBX?
      • Hardware Specifications
      • How to Adjust the REST API Rate Limit?
      • SIP Status Code of Response
      • What is SIP ALG and Why You Need to Disable It?
      • Essential Factors for Choosing a Could PBX Solution
      • Migrate from legacy FCM APIs to HTTP v1 for Android Push Notifications
      • PortSIP SDK License Agreement
      • PortSIP Software End-User License Agreement
  • Apps Guides
    • PortSIP ONE Desktop App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Click to Call
      • Calling from Another Device
      • Change Your Call Queue Status
    • PortSIP ONE Mobile App
      • Sign in to PBX
      • Calls, Messages, and Voicemails
      • Customize Your Caller ID
      • SMS and WhatsApp Messaging
      • Change Your Call Queue Status
    • PortSIP Softphone
  • DEVELOPING WITH PORTSIP
    • Getting Started
    • Calling APIs
      • User Manual for Windows
      • User Manual for iOS
      • User Manual for Android
      • User Manual for macOS
    • REST APIs
      • Version 22.2
        • Get Started
          • Schema
          • Authentication and Authorization
          • HTTP verbs
          • Summary Representations
          • Resource ID
          • Query Options Overview
          • Detailed representations
          • Timezones
          • API Response
          • Error Handling
          • Resource Synchronization
          • Personal Contacts Synchronization
        • Authentication
        • Administrations
        • Extensions
        • Authentication
        • Tenants
        • Call Queues
        • Billing
        • CTI
        • Call Sessions
        • Call Detail Records
        • Conference
        • Contact
        • Emergency Numbers
        • Extensions
        • Files
        • Blobs
        • Trunks
        • Inbound Rules
        • Outbound rules
        • Virtual Receptionists
        • Media Server
        • MOH
        • Automatic Callback
        • Auto Provisioning
        • Push Notification
        • Ring Groups
        • Shared Voicemails
        • Security
        • Feature Access Codes
        • Voicemails
        • Call Park
        • Call Pickup
        • Hot Desking
        • External Message
        • Notification
        • Troubleshooting
        • Microsoft 365
        • Models
      • Version 22.1
        • About
        • API reference
          • Info
          • Login
            • By microsoft
          • Logout
          • Network
          • Sbc
            • Token
              • Destroy
          • Im
            • Token
              • Destroy
          • Dealers
            • Password
            • Destroy
          • Mobile push
            • Destroy
          • Ip filters
            • Destroy
            • Export
          • Transports
            • Destroy
            • Status
          • Tenants
            • Switch
            • Dealers
              • Destroy
            • Destroy
          • Tenant
            • Status
            • Notification
              • Test email
            • Password policy
            • Billing
            • Balance
            • Custom headers
          • Conference servers
            • Status
            • Destroy
          • Media servers
            • Status
            • Destroy
          • License
          • Key
          • Brand
          • Dealer
            • Status
            • Username
            • Password
          • Roles
            • Destroy
          • User
            • Password
            • Extension password
            • Profile
            • Status
            • Presence
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Cdrs
              • Sync tokens
                • Diff
            • External messages
            • Recordings
              • Destroy
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
            • Meetings
              • Destroy
              • Status
              • Mute
              • Unmute
              • Lock
              • Unlock
              • Start
              • Stop
              • Start recording
              • Stop recording
              • Participants
                • Layout
                • Invite
                • Mute
                • Unmute
                • Chairman
                • Position
                • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Contacts
              • Favorite
              • Unfavorite
              • Destroy
              • Sync tokens
                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
            • Ring groups
            • Business contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
            • Extension contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
          • Users
            • Profile
            • Password
            • Extension password
            • Role
            • Ms365 binding
              • Destroy
            • Destroy
            • Status
              • Destroy status
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Call queues
              • Agent
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
          • Extension numbers
          • Groups
            • Destroy
            • Members
              • Destroy
          • Voicemails
            • Set read
            • Set unread
            • Destroy
          • Recordings
            • Destroy
          • Call queue servers
            • Status
            • Destroy
          • Call queues
            • Status
            • Destroy
            • Waiting
              • Pickup
            • Agents
          • Exclusive numbers
            • Destroy
            • Call queues
              • Agents
              • Destroy
            • Export
          • Vip numbers
            • Destroy
            • Export
          • Call queue blacklisted numbers
            • Destroy
            • Export
          • Call queue blacklist prompts
          • Sessions
            • Directly
            • Hold
            • Unhold
            • Refer
            • Attended refer
            • Destroy
          • Conference rooms
            • Destroy
            • Status
            • Mute
            • Unmute
            • Lock
            • Unlock
            • Start recording
            • Stop recording
            • Participants
              • Layout
              • Invite
              • Mute
              • Unmute
              • Chairman
              • Position
              • Destroy
            • Recordings
              • Destroy
              • Set read
              • Set unread
          • Contacts
            • Destroy
            • Export
          • Emergency numbers
            • Destroy
          • Files
            • Destroy
          • Blobs
            • Uploads
              • Append
              • Complete
              • Status
              • Destroy
          • Inbound rules
            • Destroy
            • Export
          • Moh server
            • Musics
              • Destroy
          • Monitor
          • Monitor groups
            • Destroy
            • Members
              • Destroy
            • Managers
              • Destroy
          • Call park
          • Call park groups
            • Destroy
            • Members
              • Destroy
          • Call pickup groups
            • Destroy
            • Members
          • Voicemail
          • Acb
          • Outbound rules
            • Destroy
            • Export
            • Applied groups
              • Destroy
          • Phone models
          • Phones
            • Reprovision
            • Assignee
            • Reboot
            • Reject
          • Dect phone models
          • Dect phones
            • Destroy
            • Members
          • Providers
            • Status
            • Destroy
            • Export
            • Assignees
              • Destroy
          • Ring groups
            • Agents
            • Destroy
          • Shared voicemails
            • Destroy
            • Voicemails
              • Set read
              • Set unread
              • Destroy
            • Greetings
              • Enable
              • Disable
              • Destroy
          • Holidays
            • Destroy
          • Allowed country codes
          • Disallowed codes
            • Destroy
            • Export
          • Blacklisted numbers
            • Destroy
            • Export
          • Call rates
            • Destroy
            • Export
          • Ivr servers
            • Status
            • Destroy
          • Ivrs
            • Status
            • Destroy
            • Action urls
              • Destroy
          • Hotdesking
            • Status
            • Logout
            • Destroy
          • Sms
            • Destroy
          • Whatsapp
            • Destroy
          • Cdrs
          • Calllogs
          • External messages
          • Call reports
            • Destroy
          • Completed call reports
            • Destroy
          • Feature access codes
          • Default email templates
          • Custom email templates
          • Audit logs
          • Event logs
          • Ms365
            • Certificate
            • Users
          • Google
          • Admin
            • Status
            • Username
            • Password
            • Settings
            • Notification
              • Test email
            • Ms365
              • Certificate
            • Google
          • Templates
            • Phones
              • Destroy
        • Specification
      • Version 22.0
        • About
        • API reference
          • Info
          • Login
            • By microsoft
          • Logout
          • Network
          • Sbc
            • Token
              • Destroy
          • Im
            • Token
              • Destroy
          • Dealers
            • Password
            • Destroy
          • Mobile push
            • Destroy
          • Ip filters
            • Destroy
            • Export
          • Transports
            • Destroy
            • Status
          • Tenants
            • Switch
            • Dealers
              • Destroy
            • Destroy
          • Tenant
            • Status
            • Notification
            • Password policy
            • Billing
            • Balance
            • Custom headers
          • Conference servers
            • Status
            • Destroy
          • Media servers
            • Status
            • Destroy
          • License
          • Key
          • Brand
          • Dealer
            • Status
            • Username
            • Password
          • Roles
            • Destroy
          • User
            • Password
            • Extension password
            • Profile
            • Status
            • Presence
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Cdrs
              • Sync tokens
                • Diff
            • Recordings
              • Destroy
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
            • Meetings
              • Destroy
              • Status
              • Mute
              • Unmute
              • Lock
              • Unlock
              • Start
              • Stop
              • Start recording
              • Stop recording
              • Participants
                • Layout
                • Invite
                • Mute
                • Unmute
                • Chairman
                • Position
                • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Contacts
              • Favorite
              • Unfavorite
              • Destroy
              • Sync tokens
                • Diff
            • Call queues
              • Agent
            • Outbound caller ids
            • Ring groups
            • Business contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
            • Extension contacts
              • Favorite
              • Unfavorite
              • Sync tokens
                • Diff
          • Users
            • Profile
            • Password
            • Extension password
            • Role
            • Ms365 binding
              • Destroy
            • Destroy
            • Status
              • Destroy status
            • Balance
            • Greetings
              • Enable
              • Disable
              • Destroy
            • Phones
              • Destroy
            • Holidays
              • Destroy
            • Global holidays
            • Call queues
              • Agent
            • Speed dial 8
              • Destroy
            • Speed dial 100
              • Destroy
          • Extension numbers
          • Groups
            • Destroy
            • Members
              • Destroy
          • Voicemails
            • Set read
            • Set unread
            • Destroy
          • Recordings
            • Destroy
          • Call queue servers
            • Status
            • Destroy
          • Call queues
            • Status
            • Destroy
            • Waiting
              • Pickup
            • Agents
          • Exclusive numbers
            • Destroy
            • Call queues
              • Agents
              • Destroy
            • Export
          • Vip numbers
            • Destroy
            • Export
          • Call queue blacklisted numbers
            • Destroy
            • Export
          • Call queue blacklist prompts
          • Sessions
            • Directly
            • Hold
            • Unhold
            • Refer
            • Attended refer
            • Destroy
          • Conference rooms
            • Destroy
            • Status
            • Mute
            • Unmute
            • Lock
            • Unlock
            • Start recording
            • Stop recording
            • Participants
              • Layout
              • Invite
              • Mute
              • Unmute
              • Chairman
              • Position
              • Destroy
            • Recordings
              • Destroy
              • Set read
              • Set unread
          • Contacts
            • Destroy
            • Export
          • Emergency numbers
            • Destroy
          • Files
            • Destroy
          • Blobs
            • Uploads
              • Append
              • Complete
              • Status
              • Destroy
          • Inbound rules
            • Destroy
            • Export
          • Moh server
            • Musics
              • Destroy
          • Monitor
          • Monitor groups
            • Destroy
            • Members
              • Destroy
            • Managers
              • Destroy
          • Call park
          • Call park groups
            • Destroy
            • Members
              • Destroy
          • Call pickup groups
            • Destroy
            • Members
          • Voicemail
          • Acb
          • Outbound rules
            • Destroy
            • Export
            • Applied groups
              • Destroy
          • Phone models
          • Phones
            • Reprovision
            • Assignee
            • Reboot
            • Reject
          • Dect phone models
          • Dect phones
            • Destroy
            • Members
          • Providers
            • Status
            • Destroy
            • Export
            • Assignees
              • Destroy
          • Ring groups
            • Agents
            • Destroy
          • Shared voicemails
            • Destroy
            • Voicemails
              • Set read
              • Set unread
              • Destroy
            • Greetings
              • Enable
              • Disable
              • Destroy
          • Holidays
            • Destroy
          • Allowed country codes
          • Disallowed codes
            • Destroy
            • Export
          • Blacklisted numbers
            • Destroy
            • Export
          • Call rates
            • Destroy
            • Export
          • Ivr servers
            • Status
            • Destroy
          • Ivrs
            • Status
            • Destroy
            • Action urls
              • Destroy
          • Hotdesking
            • Status
            • Logout
            • Destroy
          • Sms
            • Destroy
          • Whatsapp
            • Destroy
          • Cdrs
          • Call reports
            • Destroy
          • Completed call reports
            • Destroy
          • Feature access codes
          • Default email templates
          • Custom email templates
          • Audit logs
          • Event logs
          • Test email
          • Ms365
            • Certificate
            • Users
          • Admin
            • Status
            • Username
            • Password
            • Settings
            • Notification
          • Templates
            • Phones
              • Destroy
        • Specification
      • Authentication
      • Accessing CDRs and Recordings
    • Call Control APIs
    • Messaging APIs
      • Protocol
      • API Examples
    • WSI: Pub/Sub
    • Webhook Events
      • Registering a Webhook
      • Receiving Events via a Webhook
      • Event Reference
    • Mobile Push Notifications
      • How Do Push Notifications Work with PortSIP PBX?
      • Integrating the Push Notifications in Native iOS APP
      • Integrating the Push Notifications in Android APP
  • PBX v12.x (EOL)
    • PortSIP PBX v12.x is EOL
    • High Availability
      • PortSIP PBX High Availability
      • UCaaS High Availability
      • Deploy the PortSIP PBX HA on AWS
      • Deploy PortSIP PBX HA for CentOS
      • Deploy PortSIP PBX HA for Ubuntu
      • Migrate the HA data
    • Push Notifications
      • How do push notifications work with PortSIP PBX?
      • Implement the PUSH notifications in Xamarin iOS APP with PortSIP PBX 12.x
      • Implement the PUSH notifications in native iOS APP with PortSIP PBX 12.x
      • Implement PUSH notifications in Android APP with PortSIP PBX 12.x
      • Implement PUSH notifications in Xamarin Android APP with PortSIP PBX 12.x
    • Tutorials
      • REST API Examples
      • Trace server - A Better Way to Debug PortSIP UC
      • Setup SSL Certificates for HTTPS/WebRTC
      • Going Real-Time with PortSIP PBX Pub/Sub
      • Upgrade PortSIP PBX for offline
      • PortSIP UC Architecture
      • PortSIP PBX Features
      • PortSIP Security Feature
      • Hardware Specifications
      • Setup PortSIP PBX for Linux
      • Upgrade PortSIP PBX
      • Upgrade PortSIP PBX v12.x to the v12.8.7
      • Add Extended Media Server
      • Store the recording files to AWS S3
      • Configure Notifications for Kubernetes
      • Rebranding PortSIP PBX
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On this page
  • 1. VoIP notifications
  • 2. Prerequisite settings
  • 3. Creating an App ID
  • 4. Generating a VoIP push certificate
  • 5. Add VoIP PUSH support into PortSIP SIPSample project
  • 6. Setting the appropriate capabilities
  • 7. Make sure you have selected the following options
  • 8. Add the code
  • 9. Prepare the certificate files
  • 10. Houston
  • 11. PortSIP PBX
  1. PBX v12.x (EOL)
  2. Push Notifications

Implement the PUSH notifications in Xamarin iOS APP with PortSIP PBX 12.x

PreviousHow do push notifications work with PortSIP PBX?NextImplement the PUSH notifications in native iOS APP with PortSIP PBX 12.x

Last updated 8 months ago

This guide gives you step-by-step instructions on how to create a native iOS app based on , which could receive VoIP push notifications sent from .

1. VoIP notifications

The official documentation can be found . Some of the advantages include:

  • The App is automatically relaunched if it’s not running when a VoIP push is received

  • The device is woken up only when VoIP push occurs (to save battery)

  • VoIP pushes go straight to your app for processing and are delivered without delay

  • The App is automatically relaunched if it’s not running when a VoIP push is received

2. Prerequisite settings

Apple provides us with a framework called PushKit to support using this VoIP push feature. However, we need to configure some additional settings to get this working.

3. Creating an App ID

In case you don’t have an app (and consequently an App ID), you need to create one. First, login to your and access Certificates, Identifier & Profiles:

Next, go to Identifiers -> App IDs and click on the + button.

Two important things to fill out here are: App ID Description and so-called Bundle ID (this will most likely be something like com.yourdomain.yourappname):

Although not seen in the screenshots above, I used PortSIPVoipTest as Bundle ID. This will be important in the next step.

4. Generating a VoIP push certificate

Click on the All button in the Certificates section on the left-hand side and the + button:

On the next page you need to select the VoIP Services Certificate:

After this you need to select the App ID for which you’re creating this VoIP certificate:

Next, you’ll be presented with instructions on how to create a so-called CSR (Certificate Signing Request) file:

Once you create that file, you’ll select it for uploading on the next screen. If everything goes well, you’ll be given the certificate that you have to download:

After you download the certificate, open it up, and the Keychain Access application shall open. Now you shall see the certificate under the My Certificates section:

5. Add VoIP PUSH support into PortSIP SIPSample project

Take special care when setting the Product Name as the Bundle Identifier is set automatically from it. We need to set this to be the same as the Bundle Identifier that we've set in the steps above.

6. Setting the appropriate capabilities

To use the VoIP push in the app, we need to turn ON the Background Modes for our app and check a few of the checkboxes:

7. Make sure you have selected the following options

  • Enable Push Notifications

  • Audio, Airplay, and Picture in Picture

  • Voice over IP

  • Background fetch

  • Remote notifications

8. Add the code

Open AppDelegate.cs and add the import PushKit statement at the top of it.

Next, in the didFinishLaunchingWithOptions part of the application function make sure you register for notifications like this:

// Some public override bool FinishedLaunching (UIApplication app, NSDictionary options)
{
    Console.WriteLine("FinishedLaunching");
    UIUserNotificationType notificationTypes = UIUserNotificationType.Alert |
        UIUserNotificationType.Badge |
        UIUserNotificationType.Sound;
    var userNoticationSettings = UIUserNotificationSettings.GetSettingsForTypes(notificationTypes, new NSSet(new string[]
    {}));
    app.RegisterUserNotificationSettings(userNoticationSettings);
    return true;
}

We need to implement its delegate callback didRegisterUserNotificationSettings:

public override void DidRegisterUserNotificationSettings(UIApplication application, UIUserNotificationSettings notificationSettings)
{
    PKPushRegistry pushRegistry = new PKPushRegistry(null);
    pushRegistry.Delegate = this;
    pushRegistry.DesiredPushTypes = new NSSet(new string[]
    {
        PushKit.PKPushType.Voip
    });
}

In this callback, we register the VoIP notifications since we know that the user has agreed to receive notifications (since this function has been called). We enabled VoIP notifications by declaring the voipRegistry object.

At this point, you will get an error on the pushRegistry.delegate = self; line saying Cannot assign a value of type 'AppDelegate' to type 'PKPushRegistryDelegate!'.

The delegate for pushRegistry is of type PKPushRegistryDelegate which has three methods, two of which are required. (didUpdatePushCredentials and didReceiveIncomingPushWithPayload). We have to define a so-called extension of the AppDelegate class. We do that by adding the following code after all the current code in the AppDelegate.m file:

[Register("AppDelegate")] public partial class AppDelegate: UIApplicationDelegate, IPKPushRegistryDelegate
    {
        public void DidUpdatePushCredentials(PKPushRegistry registry, PKPushCredentials credentials, string type)
        {
            if (credentials != null && credentials.Token != null)
            {
                var fullToken = credentials.Token.ToString();
                token = fullToken.Trim('<')
                    .Trim('>')
                    .Replace(" ", string.Empty);
                Console.WriteLine("Token is " + token);
                addPushSupportWithPortPBX(true);
            }
        }
        public void DidReceiveIncomingPush(PKPushRegistry registry, PKPushPayload payload, string type)
        {
            Console.WriteLine("My push is coming!");
            NSString alertKey = new NSString("alert");
            UILocalNotification notification = new UILocalNotification();
            notification.FireDate = NSDate.Now;
            notification.AlertBody = "Receive a new call";
            notification.TimeZone = NSTimeZone.DefaultTimeZone;
            notification.SoundName = UILocalNotification.DefaultSoundName;
            notification.ApplicationIconBadgeNumber = 1;
            UIApplication.SharedApplication.ScheduleLocalNotification(notification);
        }
        

After adding this extension you will note that the previously mentioned error disappears.

In the first function, we merely output the device token. We will need this token in the next section when we'll be testing our app with sending VoIP push notifications.

In the second one we 'act' on the received VoIP push notification. In this concrete case, we show a local notification if the app is in the background or an alert if we're in the app. The third function (didInvalidatePushTokenForType) is used for handling when the token is invalidated.

We need to notify PortPBX that this client has enabled PUSH by adding sip header "x-p-push” to REGISTER message.

public void addPushSupportWithPortPBX(Boolean enablePush)
{
    if (token == null || token.Length < 1)
    {
        return;
    }
    mPortSIPSDK.clearAddedSipMessageHeaders();
    string bundleIdentifier = NSBundle.MainBundle.BundleIdentifier;
    string pushHeaderInSIPRegisterMessage;
    if (enablePush)
    {
        pushHeaderInSIPRegisterMessage = "device-os=ios;device-uid=" + token + ";allow-call-push=true;allow-message-push=true;app-id=" + bundleIdentifier;
    }
    else
    {
        pushHeaderInSIPRegisterMessage = "device-os=ios;device-uid=" + token + ";allow-call-push=false;allow-message-push=false;app-id=" + bundleIdentifier;
    }
    mPortSIPSDK.addSipMessageHeader(-1, "REGISTER", 1, "x-p-push", pushHeaderInSIPRegisterMessage);
}
addPushSupportWithPortPBX(true);

If you want to disable PUSH, you need to use unregister message to indicate PortPBX.

addPushSupportWithPortPBX(false);

When the App receives PUSH or APP is running, it should register to the server automatically:

public void doAutoRegister()
{
    if (textUsername.Text.Length > 1 &&
        textPassword.Text.Length > 1 &&
        textSIPserver.Text.Length > 1 &&
        textSIPPort.Text.Length > 1)
    {
        onOnlineButtonClick(null);
    }
}

9. Prepare the certificate files

The VoIP certificate file that we’ve downloaded and added to the KeyChain has to be converted to a different file format so that we’ll be able to use it with the tools and services that I’ve listed above. First, you need to open the KeyChain app on your Mac and export (right click and select Export) the certificate:

You will get a YOUR_CERT.p12 (e.g portgo_voip_push.p12) file. Now export the certificate key file.

You will get a YOUR_CERT_key.p12(e.g portgo_voip_push_key.p12) file.

Now, navigate to the folder where you have exported this file to and execute the following command:

openssl pkcs12 -clcerts -nokeys -out portgo_voip_push.pem -in portgo_voip_push.p12
openssl pkcs12 -nocerts -out portgo_voip_push_key.pem -in portgo_voip_push_key.p12
openssl rsa -in portgo_voip_push_key.pem -out portgo_voip_push_key_nopws.pem

This will generate portgo_voip_push.pem and portgo_voip_push_key_nopws.pem files that we’ll use in the PBX Server.

10. Houston

The Houston will allow us to send the PUSH notifications for the test from the terminal window.

The VoIP certificate file that we’ve downloaded and added to the KeyChain has to be converted to a different file format so that we’ll be able to use it with the tools and services I’ve listed above.

Even though the docs say you can install it simply with gem install houston, you will most likely end up (after some StackOverflow searching) using this command to install it:

sudo gem install -n /usr/local/bin houston

This way you’ll install it to your local bin directory to which you have full rights. Houston installed one more tool that will help us send the notifications like this: With Terminal navigate to the folder where you have your certificate:

cat portgo_voip_push.pem portgo_voip_push_key-nopwd.pem > portgo2in1.pem

Copy the device Token from VoIP Push APP and execute a command as follows:

apn push "<40cc4209 d0f3ac25 95a7e937 3282897b 211231ef ba66764c 6fd2befa b42076cb>" \
         -c portgo2in1.pem \
         -m "Testing VoIP notifications!"

Note, to change the portgo_voip_push.pem portgo_voip_push_key-nopwd.pem to whatever you named the file in the steps above, you should get the following output in your terminal:

1 push notification sent successfully

And, you should see a push message on your phone in case it was in the foreground.

11. PortSIP PBX

Now sign in PortSIP PBX Management Console, select menu “Settings” > “Mobile PUSH”.

Click the “Add New App” button, you will see below screen:

Please set the following items:

  1. Enabled – check it to enable PUSH and un-check to disable PUSH.

  2. Apple and Google both are provided with the production PUSH server and development PUSH server for sending PUSH notifications. The development production server is usually used during the development stage. Once your app is released, you can change this setting to the production server.

  3. App ID – the ID that you created in step 3. Note, this ID is case-sensitive.

  4. Apple certificate file and private key file. The certificate files you generated in step 9. Please keep in mind that the private key file must be without the password.

Click the “Apply” button and the PUSH service is enabled in PBX.

To generate a VoIP push certificate, first of all you need to login:

Download , unzip it, and open PUSH SIPSample project.

https://developer.apple.com/account/ios/certificate
sample project
PortSIP VoIP SDK
PortSIP PBX
here
Apple developer account