What File Format Is Required for PortSIP PBX Prompt?
Last updated
Last updated
PortSIP PBX accepts the file format as WAV file in PCM, 16kHz/32kHz/48 kHz, 16-bit, Mono. This file format is applicable to the following applications:
Virtual Receptionist
Call Queue
Conference
Voicemail
Conference
MOH
Call Parking
To convert an unsupported audio file for the PortSIP PBX prompt file, you can follow these steps:
Download and install the free audio editor software.
Launch , navigate to the menu File > Open. Choose the file you wish to convert.
Once the file is open, click the menu File > Export Audio.
In the Export Audio window, under the Audio options section:
Choose the Mono for the Channels option.
Select either 16000 Hz, 32000 Hz, or 48000 Hz for the Sample Rate.
For the Encoding option, choose Signed 16-bit PCM.
Finally, click the Export button to save your converted WAV file.
This process will ensure your audio file is compatible with the PortSIP PBX system.