Summary of Changes

Please follow the guide to upgrading your PBX to the latest version.

Changes for Release v16.3.0

Date: Mar 11, 2024

The following changes are included in this release:

  • We’ve moved the Microsoft 365 settings from the global scope to the tenant level. Now, each tenant administrator can configure Microsoft 365 integration independently, without requiring assistance from the System Administrator.

  • We’ve redesigned the login page for the PBX Web Portal, Windows app, and WebRTC app.

  • New outbound rules will now use their own office hours by default, instead of using the tenant’s office hours.

  • We’ve made changes to the username format limitations.

  • System Administrators and Dealers are now allowed to change their usernames.

  • We’ve updated the SMTP username format validation to be compatible with AWS SES.

  • We’ve fixed a bug where, if a call was answered on the IP Phone or Desktop app, the mobile app would continue ringing for a while.

  • Tenant administrators can now subscribe to the CDR event for the entire tenant scope.

  • We’ve added an option for the trunk to remove the SRTP line, resolving compatibility issues with some trunks.

  • We’ve introduced a new permission to control access to company contacts.

  • Tenant administrators can now clear device registration and app push information on the Web Portal for an extension.

  • We’ve added a new feature that allows re-provisioning of all phones for a tenant.

  • Fix a bug count the concurrent calls are incorrect on a trunk for some special scenarios.

  • Support the English UK language.

REST API changes:

  • Remove GET /api/token.

  • Remove POST /api/token/refresh.

  • Remove POST /api/token/destroy.

  • Add POST /api/login/by_microsoft for Microsoft 365 integrated login.

  • Add GET /api/login for users to get their current login status.

  • Modify GET /api/info to accept an optional query parameter domain. When the domain parameter is specified in the request, the server will additionally return the public properties name, domain, website, avatar_url, enable_ms365_integration, ms365_authorization_endpoint of the corresponding tenant.

  • Add GET /api/users/:id/status/:instance_id/destroy_status to clear the login information of a specified user.

  • Rename POST /api/phones/{mac}/reprovsion to POST /api/phones/{mac}/reprovision.

  • Add POST /phones/reprovision to reconfigure all phones.

  • Add a configurable property remove_srtp_info for the Trunk.

  • Modify the username format validation rules to allow a sequence of 1-64 characters that can include uppercase and lowercase letters, numbers, underscores, hyphens, periods, and single quotes. However, periods are not allowed at the beginning or end.

  • Add POST /api/admin/username for users to change the system administrator's username.

  • Add POST /api/dealer/username to change the dealer's username.

  • Add GET /api/user/call_queues to get the list of call queues that the currently logged-in user belongs to.

  • Add GET /api/user/call_queues/:id/agent to get the agent status of the specified call queue that the currently logged-in user belongs to.

  • Add POST /api/user/call_queues/:id/agent to set the agent status of the specified call queue that the currently logged-in user belongs to.

  • Add GET /api/users/:id/call_queues to get the list of call queues that a specified user belongs to.

  • Add GET /api/users/:id/call_queues/:queue_id/agent to get the agent status of the specified call queue that a specified user belongs to.

  • Add POST /api/users/:id/call_queues/:queue_id/agent to configure the agent status of the specified call queue that a specified user belongs to.

Changes for Release v16.2.0

Date: Jan 18, 2024

The following changes are included in this release:

  • Supports SNOM M series and Yealink W series DECT phones.

  • Adds support auto provisioning for Fanvil i504(W), i505(W), i506W, and i507W devices.

  • Changes the SNOM phone configuration file to HTM format.

  • Enables playing of call recording voice prompts for inbound calls.

  • Allows setting of office hours and holidays for each IVR DTMF input.

  • If an extension is registered to PBX from multiple devices, once one of the devices rejects the incoming call by 486, the PBX will also hang up the call on other ringing devices.

  • Adds an option for the trunk to allow or disallow the PBX to adjust the SDP direction when holding the call.

  • Supports auto-provisioning of emergency numbers to the IP phones, allowing the IP phone to dial the emergency number even when the phone keys are locked.

  • No longer displays the offline agent in the Contact Center Wallboard.

  • Removes the Offline status in the BLF settings.

  • Supports creating the transport on the port which is less than 1024 (limited permissions by some Linux).

  • Displays the Feature Access Code in the WebRTC and Windows Client.

  • Updates the apps (iOS, Android, Windows, WebRTC) to synchronize the status between the apps and IP Phones. The statuses include:

    • Online

    • Ringing

    • On call

    • Away

    • Do Not Disturb

    • Business Trip

  • Supports synchronization of the Do Not Disturb (DND) status by pressing the DND button on the IP phone.

  • Adjust the REST API rate limit to 5,000 per minute.

  • Changed the WSI (Web Socket Interface) events so subscribers more easily watch the extension status.

  • Resolved an issue that was preventing new voicemail alerts on SNOM phones.

  • Fixed a bug that could prevent the Queue prompt voice from playing to the caller when the Queue servers are configured as a cluster.

Changes for Release v16.1.0

Date: Nov 2, 2023

The following changes are included in this release:

  • Improved security; now each extension's IP Phone configuration file is stored in a separate directory with a random name to prevent guessing even if the phone MAC address is leaked

  • Integrated Microsoft 365 and enabled Single Sign-On (SSO)

  • Implemented Contact Center Wallboards

  • Introduced skill-based routing for ring groups

  • Introduced skill-based routing for queues

  • Added support for Last Called Agent Routing for the queue

  • Supported setting agent status to Not Ready after the agent completes a Non-ACD call

  • Introduced Queue Manager Role

  • Changed the CTI menu name to Contact Center

  • Implemented custom headers at tenant level, allowing the adding of custom SIP headers for a call and relaying of specified custom headers for a call

  • Optimized High Availability (HA) for On-Premise and AWS deployments

  • Enabled scaling of the Media server, Queue server, Virtual Receptionist Server, and Meeting server as a cluster

  • Implemented Direct Inward System Access (DISA)

  • Added support for meeting invitations and joining meetings via link

  • Added support for Hotdesking

  • Introduced the FAC *70 and *71 for Hotdesking

  • Added theme support, allowing customers to adjust the themes of the WebRTC Client, PBX Web Portal, and SBC Web portal to fit their business style

  • Added support for Italian and Spanish languages and voice prompts

  • Added support for Speed Dial 8 and Speed Dial 100

  • Added functionality to resend welcome emails to extensions

  • Enabled voicemail PIN authorization by default

  • Allowed contact's phone number to be empty

  • Refactored the WSI (WebSocket Subscribe Interface)

  • Enabled changing the user's presence status via BLF key

  • Fixed a bug preventing SNOM phones from picking up calls via BLF key

  • Introduced Advanced Routing for inbound rule that allows routing of inbound calls based on years, months, days, weekdays, and any time shifts

  • Added a notification template for meeting invitations

  • Implemented max concurrent call limits for trunks at both global and tenant levels

  • Added functionality to send notification emails when max concurrent calls on a trunk are reached

  • Introduced user personal contacts feature

  • Implemented the User-Agent blacklist

  • Added support for associating IP addresses with CIDR format for a trunk

  • Optimized performance for WebRTC, outbound calls, and video meetings

  • Introduced Recipients for Shared Voicemail that sends email notifications to them

  • Allowed specifying outbound caller ID for the outbound rule

  • Supported random routes for an outbound rule

  • With the PortSIP PBX setup wizard, the web domain field is now mandatory to enter

  • Adjusted the REST API rate to 1,000 requests per minute per IP address

  • Added Virtual Group Park in the BLF keys, supporting Fanvil, Yealink, and Dinstar phones

  • Added support for more new models of Fanvil IP Phones and intercom devices

  • Added support for more new models of Yealink IP Phones

  • Added support for more new models of SNOM IP Phones

  • Allowed recharging with a negative amount to reduce the balance

  • Made some other minor changes and improvements

  • Fixed some minor bugs

Changes for Release v16.0.4

Date: August 8, 17 2023

  • Fixed a security issue.

  • Fixed a bug that can't hear early media when launching the call by REST API.

Changes for Release v16.0.3

Date: July 17 2023

The following changes are included in this release:

  • Fixed a bug that caused SNOM phones to fail to download configuration files when auto-provisioned using a custom template. The issue was due to the configuration file name being in lowercase instead of the phone’s MAC address. For more details, please read the article on Custom IP Phone Templates.

  • Fixed a bug that caused mobile app push notifications to expire after 1.5 days. The expiration time has been changed to 60 days.

  • Improved compatibility with 2N devices. 2N devices appended a non-standard server port to the TO and FROM headers in REGISTER and INVITE messages, causing calls to ring groups to return a 480 error.

  • Fixed a bug that the video meeting recorded is not working.

  • Fixed a bug that caused the media server to hang when video call recording was enabled in the PBX.

  • Fixed a bug that screen sharing did not work during meetings when the PBX was running on a Linux server.

  • Automatically determine if the server’s IPv6 is disabled, and if so, do not attempt to bind the service to the IPv6 interface.

  • Added support for configuring the first BLF as a speed dial for Fanvil i series intercom devices via auto-provisioning.

Changes for Release v16.0.2

Date: June 1, 2023

The following changes are included in this release:

  • Updated the certificates for Apple push notifications. Users must upgrade the PBX to make the PortSIP app work with push notifications.

  • Changed the default retain days for recording files, log files, temporary files, and call report files.

  • Changed Max-Forwards from 20 to 70.

  • Added support for visual park feature with Fanvil IP Phones.

  • Improved voice mix in meetings.

  • Fixed a bug that did not use new brand name for creating custom phone templates.

  • Fixed bug that displayed incorrect presence status.

  • Fixed bug that sent NOTIFY for new voicemails.

  • Fixed billing bug that added one more billing round if billing time was multiple of 60 seconds.

  • Fixed push status display incorrectly on the user list page.

Changes for Release v16.0.1

Date: March 30, 2023

The following changes are included in this release:

  • If the "Set agent to Ready automatically" option of the queue is disabled, an agent’s status will be restored to their previous status instead of "Wrap up" after they complete a non-queue call.

  • The license key will only display the last part and mask other parts with *.

  • A new REST API GET /api/sessions/directly has been added which allows launching calls by URL.

  • The REST API POST /api/users/{id}/call has been removed.

  • When a caller presses a DTMF that is not predefined, a prompt will play.

  • The MOH file of the queue is no longer mandatory. The queue will use the default MOH file if the user has not uploaded a MOH file for a queue.

  • If the user is offline and push notifications are enabled, their status will be displayed as "PushOnline" in the Web portal.

  • The Web portal will display the language as the browser language.

  • The WebRTC client URL port has been changed to 10443. Don’t forget to create the firewall rule for port 10443 on TCP.

  • Passwords will be auto-generated when creating a user.

  • Custom menus can be used to link to external websites.

  • The IP Address will be displayed when viewing the details of an online user.

  • If a user signs in to the Web portal with an incorrect password or if the user does not exist, just return the message "Authentication Error" and no longer return the detailed reason.

  • The issue where auto-provisioning for GrandStream IP Phones the URL is wrong has been fixed.

  • The issue where emails failed to send with some SMTP servers has been fixed.

  • The issue where there may be no voice after completing an attended transfer has been fixed.

  • The issue where extension call forwarding is not affected if the call comes from Virtual Receptionist or Queue has been fixed.

  • The issue where the outbound caller ID is set as starting with + and it won’t set to the INVITE message when making a call to the trunk has been fixed.

  • The issue where if a user registers to PBX from multiple devices and launches a call from REST API with that user and the call actually answered but the CDR will display as not answered has been fixed.

  • The issue where if you launch a call by REST API, one party may have no voice has been fixed.

  • In the Webhook and WSI messages, the ID has been changed from in64_t to string in order to be compatible with JS.

  • The billing issue is that if the call duration is multiples of the billing circle, don’t plus more 1 billing round; in the previous version, if the duration is 10 seconds and the billing circle is 5 seconds, we will charge 3 rounds, now just charge 2 rounds.

Changes for Release v16.0.0

Date: January 16, 2023

The following changes are included in this release.

  • New Admin web portal

  • New rebranding engine

  • Rewritten all REST APIs

  • Introduced dealer system, support distributor, sub-distributor, reseller

  • Support call park and group call park

  • Support group pickup

  • Support shared voicemail

  • Support automatic callback

  • Support queue callback

  • Support rich call reports

  • Notifications, ability to configure the types of email notifications that the system sends to users

  • Custom notifications template

  • Custom IP Phone template

  • Roles Based Permissions

  • Custom Role

  • Feature Access Codes (Dial Codes)

  • Password policy

  • Integrated SBC

  • Support Microsoft Teams Direct Routing

  • Billing on tenant

  • Billing on user

  • Online charging

  • Offline charging

  • Multiple office hours per day

  • Route calls based on the DID number range

  • Visual IVR Editor

  • Voice Announcement

  • Audit log viewer

  • Trunk-Based Outbound Caller ID

  • Outbound caller ID for tenant

  • User Profile Picture

  • RFC3323 Privacy Mechanism

  • Priority for outbound rules

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